Recovery ( VDNB ) Telecaller

Contact customers who have completed site visits but have not booked. Understand customer concerns, objections, and reasons for non-booking. Provide accurate information on pricing, offers, availability, approvals, amenities, and project updates. Build rapport and maintain long-term relationships with prospective buyers.

Schedule revisit appointments and coordinate with the sales team. Conduct timely follow-ups as per the defined follow-up matrix. Update customer interactions, remarks, and follow-up status in the CRM. Coordinate with Sales Managers for closure support. Escalate high-potential leads requiring management intervention. Achieve monthly booking conversion targets.

Ensure complete compliance with company calling processes and quality standards.

Requirements

Any Graduate (Preferred) Higher Secondary (12th Pass) may also apply with relevant experience. Experience 1–3 years of experience in Telecalling, Telesales, Customer Support, or Real Estate CRM. Experience in Real Estate follow-up calling is highly preferred.

Benefits

Competitive Fixed Salary. Attractive Monthly Incentives based on Booking Conversions. Performance Bonus. Employee Recognition & Rewards Programs. Professional Product & Sales Training. Career Growth Opportunities within Sales & CRM. Supportive and Professional Work Environment. Exposure to Premium Real Estate Projects