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Customer Support Team Lead

Norway, NORFull-timePosted Sep 17, 2026

Job description

Customer Support Team Lead for Maritech ERP solution (seafood industry). Lead, mentor, and manage a CSR team, focusing on coaching, performance management, and SLA adherence. Monitor key metrics, handle escalations, and collaborate with cross-functional teams. Requires 7+ years SaaS support/success, 3-5 years team leadership, strong English communication, and ERP platform experience.

Additional languages a plus.

Description copied from CAI Software's careers page. Read the full posting before you apply.

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