5312 - 2974 Strategic Account Liaison

DeRoyal is an Equal Opportunity/Affirmative Action employer. Interviewing and hiring practices at DeRoyal do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, genetic information, veteran status or any other category protected by law.

Strategic Account Liaison We're growing! DeRoyal's DME team is seeking a Strategic Account Liaison to travel to DeRoyal DME accounts and work directly with strategic accounts using DME products as main point of contact. The ideal canddiate will work directly with physicians and discharge planners to collect required billing documentation, improve clinical workflows, drive customer compliance, manage inventory levels and meet standardized protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Consult with clients and referral sources on relevant products and equipment. Manage all documentation collection activities for billing of medical products for discharged patients. Manage on-site inventory levels to ensure adequate service levels are met and patient care can be provided. Work with DeRoyal sales team members to assist with on-site customer training and drive compliance.

Identify and develop strategic relationships within accounts to enhance business performance and patient care. Communicate with medical professionals to drive documentation collection. Deliver product(s) to discharging patients/patient rooms in hospital, as needed Work with account Supply Chain teams to optimize shipping and delivery of product to reduce product leakage.

Work with account staff to optimize product par levels based on historical and expected usage. Work with sales, DME, and Continuum teams to troubleshoot any relevant onsite issues as they arise. Communicate patient information and documentation requirements with DME Services team to ensure efficient workflow. Stock inventory in on-site consignment locations as needed.

May require on-call hours, as needed. EDUCATION/EXPERIENCE: High School Diploma or GED required. Bachelor’s degree preferred. Hospital and/or EMR Experience preferred. 2+ years related experience. OTHER SKILLS and ABILITIES: Ability to use standard office equipment (e.g. office copier, computers required). Must be able to use several computer software programs, especially Microsoft Excel, Word and PowerPoint.

Brightree experience preferred. This position will require significant travel. Expected daily and/or overnight travel between 50-75%. Come join this growing team! Apply today!