Vice President Clinical Outreach

What You’ll Do The Vice President of Clinical Outreach manages the activity, productivity, deployment, and development of the Clinical Outreach team. The VP of Clinical Outreach also works closely with admissions, marketing and public relations, experience, clinical, and operational department heads in order to best serve our clients and their families.

This role also provides support for centralized and facility-based leadership of Newport Healthcare in the arenas of clinical outreach operations, strategic business planning, analytics, client-facing messaging, and department best practices. Aligns the Clinical Outreach team’s objectives with Newport Healthcare’s overarching business strategies through active participation in strategic planning, work plan development, forecasting, resource planning, and budgeting for all levels of care.

Provides leadership to Newport Healthcare’s Senior Director of Clinical Outreach management team, while fostering a culture of accountability, professional development, highperformance, and ethical behavior. Accountable for effective sales organization design, including Clinical Outreach job roles, responsibilities, and resource deployment.

Ensures Clinical Outreach team meets or exceeds all assigned targets for professional referral source call, case, and admissions volume, market share, and other key performance objectives and initiatives. In coordination with the Senior Directors of Clinical Outreach, establish territory routing plans for the Clinical Outreach team to ensure consistent targeting and diverse segmentation.

Conceptualizes, drafts, and implements appropriate messaging for the Clinical Outreach team to ensure cohesive branding for Newport Healthcare’s referent base, establishing market loyalty. Provides onboarding and ongoing sales training and leadership development for members of the clinical outreach team. Leads learning and developmental initiatives impacting the organization and provides stewardship of outreach team and the Senior Directors of Clinical Outreach.

Through interdepartmental partnerships, the VP of Clinical Outreach establishes communication pathways and workflow processes to support Newport Healthcare’s outreach model and organizational goals of improving access to and delivery of care. Establishes and governs the Outreach team’s performance management - this includes establishing and prioritizing critical key performance indicators, establishing and maintaining data driven metrics for managing performance; overseeing data documentation in CRM of all Outreach objectives; and ensuring all Clinical Outreach Specialists and Senior Directors of Clinical Outreach are held accountable for assigned results.

Leads Newport’s Clinical Outreach change initiatives by continuously assessing the need for organizational change, championing change initiatives, and removing obstacles impeding constructive organizational change. Establishes and maintains strategic partnerships with professionals and sources key prospects and strategic partnerships for potential growth opportunities.

Accountable for the departmental budget - proactively assesses existing organizational support investments, including those in conferences, collateral, training, and administrative support. Ensuring investments yield benefits consistent with established objectives and growth initiatives. Perform other duties as assigned.

What Makes You a Great Fit Bachelor’s degree in relevant field required. Master’s degree in business, social services, or education preferred. Minimum of five years’ experience leading a high-performing sales team and driving results in a healthcare role; preferably behavioral health. Experience with CRM system. Additional Details This position is In-Office in Nashville, TN.

The Vice President of Clinical Outreach manages the activity, productivity, deployment, and development of the Clinical Outreach team. The VP of Clinical Outreach also works closely with admissions, marketing and public relations, experience, clinical, and operational department heads in order to best serve our clients and their families.

This role also provides support for centralized and facility-based leadership of Newport Healthcare in the arenas of clinical outreach operations, strategic business planning, analytics, client-facing messaging, and department best practices. Aligns the Clinical Outreach team’s objectives with Newport Healthcare’s overarching business strategies through active participation in strategic planning, work plan development, forecasting, resource planning, and budgeting for all levels of care.

Provides leadership to Newport Healthcare’s Senior Director of Clinical Outreach management team, while fostering a culture of accountability, professional development, highperformance, and ethical behavior. Accountable for effective sales organization design, including Clinical Outreach job roles, responsibilities, and resource deployment.

Ensures Clinical Outreach team meets or exceeds all assigned targets for professional referral source call, case, and admissions volume, market share, and other key performance objectives and initiatives. In coordination with the Senior Directors of Clinical Outreach, establish territory routing plans for the Clinical Outreach team to ensure consistent targeting and diverse segmentation.

Conceptualizes, drafts, and implements appropriate messaging for the Clinical Outreach team to ensure cohesive branding for Newport Healthcare’s referent base, establishing market loyalty. Provides onboarding and ongoing sales training and leadership development for members of the clinical outreach team. Leads learning and developmental initiatives impacting the organization and provides stewardship of outreach team and the Senior Directors of Clinical Outreach.

Through interdepartmental partnerships, the VP of Clinical Outreach establishes communication pathways and workflow processes to support Newport Healthcare’s outreach model and organizational goals of improving access to and delivery of care. Establishes and governs the Outreach team’s performance management - this includes establishing and prioritizing critical key performance indicators, establishing and maintaining data driven metrics for managing performance; overseeing data documentation in CRM of all Outreach objectives; and ensuring all Clinical Outreach Specialists and Senior Directors of Clinical Outreach are held accountable for assigned results.

Leads Newport’s Clinical Outreach change initiatives by continuously assessing the need for organizational change, championing change initiatives, and removing obstacles impeding constructive organizational change. Establishes and maintains strategic partnerships with professionals and sources key prospects and strategic partnerships for potential growth opportunities.

Accountable for the departmental budget - proactively assesses existing organizational support investments, including those in conferences, collateral, training, and administrative support. Ensuring investments yield benefits consistent with established objectives and growth initiatives. Perform other duties as assigned.

Bachelor’s degree in relevant field required. Master’s degree in business, social services, or education preferred. Minimum of five years’ experience leading a high-performing sales team and driving results in a healthcare role; preferably behavioral health. Experience with CRM system.