Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency opened in 2001 and is a close-knit team of three who work together to provide reliable service and build lasting relationships with our customers. Before becoming an agent, I worked as a State Farm claims handler, which gave me a strong understanding of how important proper coverage and guidance can be when people need it most.

I earned my Bachelor’s degree in Business Administration from Saint Francis College and have been married for 40 years. Family and long-term relationships are incredibly important to me, and that mindset carries over into how I lead and support our team. For our team, we offer a health stipend, PTO, bonuses, advancement opportunities, and a strong focus on work-life balance.

We stay active in the community as a member of the Delray Beach Chamber of Commerce and believe strongly in supporting the local businesses and people who make our community great. Our office culture is built around trust and teamwork. We’re a small, supportive group that works closely together, and we’re looking for someone who is motivated, driven, and trustworthy.

If you value being part of a dependable, tight-knit team where your work truly matters, this could be a great place to grow your career. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.