Office & Communications Coordinator

Office & Communications Coordinator Job Description Department: Human Resources Reports To: Director, Human Resources Job Status: Full-Time FLSA Status: Non-Exempt Location: Grand Rapids Travel Requirement: None required Schedule: Monday-Friday, (40 hours) Role Overview: The Office & Communications Coordinator is responsible for supporting day-to-day office operations as well as the Company’s internal communication and external social media presence.

This role combines front-desk duties, social media management, and general Human Resources administrative support.

Key Responsibilities

Serve as the primary point of contact at the front desk and provide a professional greeting to guests Answer, screen and direct incoming calls and facility access Receive and distribute mail, deliveries and other correspondences Manage office supply orders and inventory across all locations Ensure meeting spaces are prepared for pre-planned meetings Coordinate meal and beverage orders for events/meetings, as needed Manage the Company’s social media account, including planning, creating, scheduling and publishing content to highlight company culture, spotlight employees and promote employer and supplier branding Monitor social media accounts and respond to comments, messages, and inquires in a timely and professional manner Develop and maintain a social media content calendar aligning with internal key focus areas and events Track social media engagement and provide periodic updates on performance, trends and opportunities Partner with HR team members to create and distribute internal announcements and monthly newsletters Coordinate internal communications, mailing and gifting Assist in planning, organizing and promoting company events Assist with scheduling interviews and coordinating candidate communications Support day-one onboarding, including completing new hire paperwork and employee file completion Perform other duties as assigned Required Qualifications: Education: High School diploma required; Associate’s or Bachelor’s Degree preferred Experience: 2 years of experience in communications, social media or office administration Technical Skills: Microsoft/Google suite applications, Canva, Adobe Creative Suite or similar design tools Other Requirements: Must successfully pass pre-employment physical, drug screen, background check, and motor vehicle report meeting insurance company guidelines Work Environment, Physical Demands & Performance Standards: This position is primarily office-based and requires working on-site.

Remote work is not compatible with this role due to the hands-on responsibilities involved, including greeting guests, answering gate calls and phone calls and handling of office administration tasks. The role requires regular movement throughout the office and production areas to support daily operations. EEO Statement: West Side Beer Distributing is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.