Boba Barista

OBJECTIVE: Provides the players with delightful experience from the initial reception until the final good-bye in accordance with the Casino’s high standards of player service. Prepares and serves bubble tea, milk tea, and specialty beverages; provides prompt and friendly service, handles transactions, maintains a clean and organized outlet, and educates players on menu offerings.

Responsibilities

also include adhering to quality and presentation standards and contributing to a positive and welcoming store environment. TYPICAL WORKING CONDITIONS: Works in a casino environment which is smoke-free or a restaurant environment. Works in a very fast paced environment.

ESSENTIAL FUNCTIONS

1. Always be Barona NICE to fellow staff and players; find every opportunity to offer a friendly smile, wave and greeting.
2. Reports to work on time, as scheduled, and in uniform; maintains a positive and cooperative attitude
3. Prepare beverages to standard recipes or customized for players, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
4. Strong understanding of drink recipes, flavor profiles, and pouring techniques. Ability to handle multiple drink orders and requests in a fast-paced setting.
5. Ability to brew fresh tea bases (black, green, oolong) and cook tapioca pearls to the proper chewy consistency following exact recipes.
6. Ability to operate sealing machines or blenders.
7. Follows department and casino policies and procedures.
8. Responsible for initial cordial reception to the players upon arrival and the prompt courteous and explains food items, such as specials or menu items
9. Participates as a team member with staff in producing a smoothly and efficiently run operation that meets the highest standards of service to our players.
10. Has knowledge of all food and beverage health codes, and makes safety first priority; ensures that all areas are kept clean and free of any potential hazards
11. Responsible for receiving payment, making change and presenting a receipt to players in a prompt and courteous manner in a fast-paced environment.
12. Responsible for adhering to established cash control policies and procedures of the Casino and Barona Gaming Commission.
13. Must be proficient in closing procedures for all Club Barona player comps, manager comps, points, room charge, group charge; Master folio charges and any and all tendering processes associated with the Casino and the F&B Operation
14. Answers any players’ questions and/or complaints and directs concerns to appropriate management
15. Completes all work duties in an efficient and proper manner on a daily basis.
16. Other duties as assigned. NOTE: This description incorporates the most typical duties performed. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this occupation.

MINIMUM QUALIFICATIONS

Minimum 18 years old Knowledge of health and sanitation standards Oral and written communication and computer skills Ability to work in a fast-paced environment, follow oral or written instructions, lift a minimum of 25 pounds, sit, stand or walk continuously for 8 hours or longer Must have basic computer skills and cash handling experience Must be flexible in scheduling and be available to work weekends, holiday and over time as needed.

REQUIRED EDUCATION: Current Food Handler’s Education Certificate REQUIRED EXPERIENCE: 1 year or more experience as a Barista preferred 1 year or more customer service experience preferred ALTERNATIVE TO MINIMUM QUALIFICATIONS: None PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: Please refer to Support Data Sheet for position.