Senior Social Worker - Mobile Crisis Response Team (MCRT)

Organization: People USA Position Description: Senior Social Worker– Mobile Crisis Response Team (MCRT Location: New Rochelle Schedule: Monday

• Friday days Pay Rate: $80,000 per year Salaried, exempt Position Summary: The Senior Social Worker provides day-to-day clinical leadership, guidance, and support to the New Rochelle Mobile Crisis Response Team. This role ensures high-quality crisis intervention, consistent clinical practice, and adherence to trauma-informed, person-centered care standards. The Clinical Lead supports clinicians in the field, promotes strong internal workflows, and contributes to the overall functioning of the team.

Essential Duties

& Responsibilities: Clinical Leadership & Support Serve as the primary clinical point of contact for the New Rochelle MCRT team. Provide real-time clinical guidance during crisis responses, including risk assessment, safety planning, and de-escalation strategies. Support clinicians in determining appropriate dispositions, referrals, and follow-up needs.

Assist with clinical decision-making for complex or high-acuity cases. Crisis Response & Field Support Participate in field responses as needed to support clinicians or manage high-risk situations. Model trauma-informed, culturally responsive engagement with individuals and families. Ensure clinical consistency across shifts and team members.

Workflow & Program Coordination Support the Program Director in maintaining smooth daily operations for the New Rochelle team. Participate in team meetings, case reviews, and internal coordination efforts. Collaboration & Communication Maintain strong communication with the Program Director and other MCRT leads across Yonkers and Mt.

Vernon. Support coordination with community partners, hospitals, and service providers as needed for participant care. Represent the New Rochelle MCRT in internal discussions and cross-team initiatives.

Qualifications

LMSW certification required. Minimum 2–3 years of clinical experience in crisis intervention, behavioral health, or related field. Strong skills in risk assessment, crisis de-escalation, and clinical judgment. Experience in mobile crisis, community-based services, or emergency response preferred. Excellent communication, organization, and teamwork skills.

Valid driver’s license and ability to travel within Westchester County. Physical & Environmental Requirements Ability to respond to community locations, homes, and field-based environments. Exposure to unpredictable environmental conditions and emotionally charged situations. Ability to sit for extended periods for documentation and administrative tasks.

Ability to lift up to 20 lbs and navigate stairs or uneven terrain during field responses. Core Competencies Clinical judgment and crisis assessment Trauma-informed engagement Flexibility and adaptability Ethical decision-making Collaboration and communication Cultural humility Field-based problem-solving Reports to

• Director
• New Rochelle MCRT Team