Operations Center Dispatcher

Springfield, MA, United StatesPosted Oct 13, 2026

Job description

National Ambulance, LLC is looking for a motivated individual to join our operations team in Springfield, MA Incumbents are responsible for a wide variety of operations center activities, managing all available resources to include receiving emergency and non-emergency requests for ambulance service from public and private parties, transmitting orders to suitable response units and administrative duties.

Responsibilities

  • Multi-tasking in a fast paced office setting
  • Communicating effectively, both verbally and in writing
  • Resource Management
  • Working independently without direct supervision to accomplish goals
  • Scheduling & Quality Control The ideal candidate will have:
  • Experience in Microsoft Office
  • The ability to type at least 40 wpm.
  • Strong attention to detail
  • Reliable transportation.
  • A positive attitude.
  • The ability to work in a team.
  • Strong interpersonal skills.
  • Willingness for continual learning.
  • Flexibility, assertiveness, openness to change & forward thinking Benefits:
  • Health and Dental Insurance
  • Flexible Scheduling
  • Paid Time-Off
  • 401k Plan
  • Incentive Programs
  • Extensive Paid Training Program
  • Emergency Medical Technician Certification
  • Emergency Medical Dispatcher Certification Requirements
  • Driver's License
  • Be able to read and write in English

Description copied from National Ambulance's careers page. Read the full posting before you apply.

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