Customer Service Representative II

Applications accepted from:  ALL PERSONS INTERESTED  Service Line: HOUSTON PERMITTING CENTER Reporting Location: Houston, TX Workdays & Hours: Monday

• Friday; 7:00 am – 4:00 pm*  * Subject to change DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS: Performs intermediate level records management duties including processing more complex records requests, utilizing records systems, and providing guidance to lower-level staff. Works with general supervision and is responsible for ensuring compliance with Texas Public Information Act (TPIA) policies and regulations.

Responsibilities

Process and respond to TPIA public records requests and internal records inquiries. Maintain, audit, and update...