Medical Assistant 1

Summary/Objectives: The Medical Assistant helps optimize patient’s visits and care. While performing various front office and clinical duties the Medical Assistant will work directly with Barnabas Providers. Duties will include preparing patients for exam and performing proper medical record documentation. Greeting patients at registration, patient scheduling, making referral appointments to specialist, colleting copays, and preparing nightly deposit.

The Medical Assistant reports to the Health Services Manager.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Escorts patients to exam rooms. Takes patient’s social and medical history. Obtaining vital signs, including weight, blood pressure, pulse, temperature. Document all information in patient’s chart on the EMR.

Ensures all related reports, labs and information is filed and available in patient’s medical record prior to their appointments. Performs EKGs, Hemoccult (done in room), Dipstick, change dressings. Removes staples and/or stitches. Assist providers preparing for Joint Injections/Joint Tray. Assists medical providers in exam rooms.

Serves as a room chaperone. Provides patient education and instructions as directed by providers. Take telephone messages and provide feedback and answers to patients, physicians and pharmacy calls. Triage and process messages from patient and front office staff to providers. Schedules patient appointments and diagnostic procedures such as CT scans and MRI’s.

Keep exam rooms sanitized and stocked with adequate medical supplies; maintain instruments. Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, etc.) All other duties as assigned by the Health Services Manager or provider. Competency (knowledge, skills, abilities):

1. Healthcare field and medical specialty.
2. Medical terminology and common laboratory and medical test procedures. 3 Common medication names for chronic conditions treated at Barnabas.
3. EMR used by Barnabas, with proficiency required after 30 days.
4. Knowledge of HIPPA.
5. Universal precaution and biohazard handling.
6. Basic life support to respond to life-threatening situations like heat attacks or choking.
7. Exceptional customer service.
8. Ability to maintain effective and organized systems to ensure timely patient flow.
9. Ability to perform EKG and assist provider during Pap smear.
10. Patient teaching using “repeat after me” and motivational interview techniques. Supervisory Responsibilities: This position has no supervisory responsibilities. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. In the working environment of the clinic there may be potential exposure to communicable diseases, contaminated blood and body fluids and hazardous materials. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally list and/or move up to 40 pounds. Repetitive motion of upper body required for extended us of computer. Requires specific vision abilities include vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type and Expected Hours of Work: This is a full-time position. Days and hours are scheduled Monday through Friday, 8:00am to 5:00 pm. Occasional evening and weekend work may be required as job duties demand. Travel: No travel is expected for this position. Required Education and Experience: High school diploma with one year of experience in the medical field. CPR and First Aid certification required by the end of introductory period of 90 days, and employee must not lapse credentialing. Preferred Education and Experience: Medical Assistant Certification preferred. Additional Eligibility Qualifications (licensure, certification): N/A. EEO Statement: It always has been and continues to be Barnabas’s policy that employees should be able to enjoy a work environment free from all forms of unlawful employment discrimination. All decisions regarding recruiting, hiring, promotion, assignment, training, termination, and other terms and conditions of employment will be made without unlawful discrimination on the basis of race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, genetic information, marital status, or any other factor that the law protects from employment discrimination. Individuals will be selected for promotion based on skill and merit. Additionally, Barnabas prohibits unlawful harassment of its employees, applicants, or independent contractors in any form. Complaints of unlawful employment discrimination or harassment should be reported as defined below. In cases where investigation confirms the allegations, appropriate corrective action will be taken, regardless of whether the inappropriate conduct rises to the level of any violation of law. No employee will suffer retaliation for reporting, in good faith, any violation of Company policy or unlawful discrimination, harassment, or retaliation. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.