Customer Success / Parent Support Executive

🌟 Dreamtime Learning is Hiring: Junior Customer Success / Parent Support Executive – WFO 📍 Work Location: Hyderabad (RAD, Madhapur) 📅 Working Days : Monday to Saturday (9:45 AM – 6:45 PM) 💰 Salary: ₹360000 to 4 LPA (including PF ) 👥 Positions : 1 📆 Immediate Joiners Required 💻 Laptop is Mandatory (BYOD) 🔍 Role Overview: We're looking for a junior customer success executive to support parents and students throughout their learning journey.

This role requires excellent communication skills, a customer-first approach, and a willingness to collaborate with internal teams to deliver a smooth experience. ✅ Requirements : 1–2 years of customer service experience (Education sector preferred) Calling experience is mandatory Good communication skills and a helpful attitude Basic knowledge of tools like Zoho Desk is a plus Freshers with excellent communication skills may also apply 🎯 Key Responsibilities: Assist in fee payment follow-ups Support onboarding of students and parents Coordinate with academic, sales, and ops teams Guide parents and students on processes Help with student kit coordination and delivery tracking Handle parent queries via calls and virtual meetings Maintain basic reports and documentation she had to go at least 2 to 3 times Hub (Jubilee Hills).

🌟 Desired Skills: Good spoken and written English Friendly, calm, and professional on calls Quick learner with tech adaptability Team player with strong follow-up skills 📩 Interested candidates can share their CV at [[email protected]]. 📞 Contact: +91 9966099521