Sales Support Specialist SG

Responsibilities

Sales Enablement: Assist lending sales teams by assisting full support for loan processes and documentations, tracking application statuses and central all required documentation keeping. Customer Service: Serve as a reliable point of contact for client inquiries, ensuring a smooth onboarding and loan disbursement experience.

Compliance & Risk Management: Conduct preliminary checks on loan applications to ensure complete documentation and alignment with credit guidelines.

Requirements

Qualifications Diploma Relevant Work Experience Minimum [1–3] years of working experience within a Consumer Banking or Financial Services environment, ideally with a background in sales support, loan processing, or credit operations Foundational knowledge of consumer lending products (such as home loans, personal loans, or refinancing mechanics) and their operational lifecycles Proven track record in handling high-volume documentation with strong attention to detail, accuracy, and adherence to service level agreements (SLAs) Familiarity with banking compliance procedures, risk guidelines, and basic regulatory frameworks Competencies/Skills Advanced proficiency in Microsoft Excel (including XLOOKUP, Pivot Tables, and data manipulation) to maintain, analyze, and report on the sales pipeline High level of digital literacy with the ability to quickly adapt to core banking systems and loan origination software Exceptional attention to detail with a strong aptitude for spotting discrepancies in financial documents and application forms Excellent interpersonal and communication skills to effectively manage relationships between Sales Executives, Credit Ops, and external customers