System Administrator I

System Administrator I

• Kiln Creek Yorktown, Virginia 1st Advantage Federal Credit Union is currently seeking a full-time System Administrator to support our Technology Department. Scheduled hours will be 40 hours per week between the hours of 8:30 a.m. to 5:00 p.m. Monday through Friday. The System Administrator will be primarily responsible for managing all server and desktop operating systems within the organization. This includes managing active directory both on prem and in the azure cloud. They will be responsible for executing the credit unions patch management policy to ensure all end user computer devices and datacenter servers are secure. Manages Mobile Device Management Applications (Intune) to ensure devices with credit union data are adequately secured. 1st Advantage Federal Credit Union has been serving members in the Hampton Roads community since 1951. We provide financial products and services that help members get ahead, while volunteering our time and resources to civic organizations and nonprofits that share our mission to improve life for each other. Be part of something special. Join 1st Advantage as a colleague and support our community members. We offer market competitive compensation and a generous benefit package: Dollar-for-dollar matching 401(k) plan to 4% of earnings. Choice of three medical plans Flexible Spending Accounts Health Savings Accounts Choice of two Dental plans Vision Basic Life & AD/D Insurance – no cost Optional additional life insurance for colleagues, spouses, and children Long-term Disability Insurance – no cost Short-term Disability Insurance – no cost Employee Assistance Program – no cost Critical Illness, Accident, and Hospital Indemnity Plans Generous paid time off accrual program 11 Paid holidays Pre-paid legal services Pet Insurance Discounts on consumer loans and mortgages, increases on savings products, and much more! The budgeted hiring range for this position is between $69,529.40 (per hour or annualized) and $86,911.76. The final pay rate will be based on the selected candidate’s experience and education relevant to the role. This position is also eligible for quarterly incentive payments based on individual and organizational performance. To be considered for this opportunity, please submit your fully completed application and resume through our website. See below for full job description. System Administrator Essential Functions & Responsibilities Executes credit union patch management policy for desktop, laptop, mobile devices, and windows and Linux servers and is the primary subject matter expert for our patch management applications. Maintains credit union’s Active Directory environment by utilizing tools such as Group Policy management console, Azure Endpoint Management, Azure Compliance Portal, manage engine products and Intune for endpoints. Remediates cyber threats found via internal and external scans. Maintain our anti-malware platform and endpoint service for all Windows and Linux servers and desktops. Maintains “Golden Image” for all colleague machines. Responds to critical outages within the infrastructure department in a timely manner helping to ensure the high availability of all member facing systems. Completes training relevant to this position each quarter as instructed by management. Cross-trains in other infrastructure disciplines (Storage, Networking, Virtualization, Security) to provide backup in the event of unexpected situations. Performance Measurement Must ensure the prompt response to and recovery from systems and network related production interruptions, across multiple hardware platforms, networks and operating systems. Must anticipate server and desktop operating system risks and mitigate critical threats in a timely manner per credit union policy. Threats can be identified by: Internal scanning findings – must review and mitigate these threats on an ongoing and regular basis. External scanning findings – must take reports from approved vendors and mitigate threats identified. Auditors – must assist and provide documentation to assist the auditing process that the credit union must abide by. Any findings or remediation steps that involve server or desktop operating systems/architecture will also be in the purview of this role. Must manage credit union hardware and software inventory to ensure credit union assets are adequately tracked and that the credit union is compliant with third party license requirements. Must patch all Windows desktop, servers, and Linux Servers in accordance with their criticality rating/severity, the anticipated release date (ex. Hotfixes versus “patch Tuesday”) and done so in accordance with credit union policies and procedures governing the patch process. Must always be working to improve the efficiency of the credit union’s technology infrastructure by deploying current generation tools in favor of legacy solution. This also includes: Being proactive in identifying end of life software and hardware and providing new, viable, and scalable solutions for replacements. Implement new technologies to assist in legacy processes (ex. Automation through code deployment, process automation, scripting, API usage). Engaging with vendors to constantly review our environment to identify areas of opportunity. This also includes engaging in our licensing needs for both software and hardware. Must provide to your supervisor's requirements for hardware and software purchases to meet the needs of the application support teams on product deployment. Proactively demonstrates 1st Advantage FCU's core values of integrity, trustworthiness, hard work and dedication, passion and vision. Must complete ongoing technology training requirements each quarter. Continuing education is a critical part of your position with 1st Advantage and must be kept up to date. Training may be virtual or in person (occasional travel may be required). Proactively demonstrates the 1st Advantage FCU core values of accountable, adaptable, driven, dependable, and fun.

Qualifications

Experience Three years to five years of similar or related experience.

Education

(1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree). Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Other Skills Previous data processing experience including networks, PCs, data communications, mainframe and PC programming and data organization. Technical planning and project management experience. Ability to discuss technical issues effectively with other data processing professionals as well as non-technical users.

Demonstrated analytical and problem-solving skills. Ability to work and travel independently and use general office equipment, give speeches and make presentations. Must continually peruse applicable training and certification programs to keep skills relevant and up to date. Will be required to submit an annual career development program to supervisor which will be reviewed during regularly scheduled performance reviews.

Must have excellent written and verbal communication skills.

Requirements

Offers of employment are contingent on a satisfactory criminal background and credit history check. Physical Requirements Talking

• Effect verbal communication to convey and acknowledge receiving detailed or important instructions accurately, loudly, or quickly. Average Hearing
• Able to hear average or normal conversations and receive ordinary information to communicate effectively. Finger Dexterity
• Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together to use office equipment such as phones, computers, scanners, and other office machinery. Repetitive Motion
• Movements frequently and regularly required using the wrists, hands, and/or fingers. Visual Abilities
• Visual acuity necessary to read small print, read printed and electronic instructions, read email and computer screens, and operate machinery. Able to distinguish between various lights and colors. Physical Strength
• Lifting and carry equipment, ladders, and office machines to facilitate maintenance and infrastructure. Sitting at a desk or workstation during work hours. Exerts up to 50 lbs. of force occasionally and required to lift up to 50 lbs. Good physical health and fitness level to allow for occasional lifting, climbing, and manual labor. Ability to Operate a Motor Vehicle: Ability to operate a motor vehicle (including a truck or van) with no restrictions. Employee must maintain a valid active license and insurance policy. Reaching and Stretching
• Reaching and stretching, above and below the shoulders, able to connect wiring, cables, and work at heights and outside. Bending: Bending, stooping, squatting, and able to reach hardware components, cables, and other infrastructure elements in confined spaces. Able to work on the floor and on a ladder. Work Environment Standard office work environment This Job Description is not a complete statement of all duties and responsibilities comprising this position. Offers of employment are contingent on a satisfactory criminal background and credit history check. EOE/M/F/Disability/Vet All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.