Human Resources – Employee & Labor Relations Specialist

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Summary

The HR Operations Generalist is responsible for the daily administration of HR functions, with a heavy emphasis on employee relations, disciplinary management, and regulatory reporting. You will ensure that the organization remains compliant with the Labor Code of the Philippines while fostering a productive work environment. Job Duties/Responsibilities:

1. Employee Relations & Due Process § Manage the full disciplinary process, ensuring strict adherence to the Two-Notice Rule (Notice to Explain and Notice of Decision) to uphold the constitutional right to due process. § Lead administrative investigations and hearings for behavioral or performance infractions. § Ensure all disciplinary penalties are commensurate with the offense as per jurisprudence. § Serve as the primary point of contact for employee grievances and conflict resolution.
2. Compliance & DOLE Reporting § Prepare and submit mandatory DOLE reports, including the Establishment Report on COVID-19 (if still applicable), Annual Medical Report, and reports on workplace accidents or displacements. § Ensure 100% compliance with General Labor Standards (GLS) and Occupational Safety and Health (OSH) standards. § Represent the company during DOLE labor inspections and audits.
3. HR Operations § Create, maintain and update the Employee Handbook and company policies to reflect current labor law changes. § Manage employee offboarding and clearance processing. § Generate and analyze HR metrics, such as attrition rates and disciplinary trends. § Manage HR ticketing system and concerns. § Facilitate roadshows on Employee and Labor Relations topics
4. Other HR tasks which may be assigned Educational Requirements: Bachelor’s degree in human resources, Psychology, Business Administration, or a related field. Required Experience: Proven experience with at least 5 years of progressive HR generalist experience and advanced knowledge in labor law and compliance. Skills & Abilities § Advanced understanding of the Labor Code of the Philippines and recent DOLE Department Orders. § Proven experience in handling labor-related cases and administrative investigations. § Proficiency in HRIS platforms and Microsoft Office Suite. § High level of integrity, strong communication skills (English and Filipino), and the ability to handle confidential information with discretion