Job description
Act as point of contact for clients/tenants Handle complaints, escalations, and service requests Ensure high client satisfaction levels Prepare daily/weekly/monthly reports Maintain asset registers, maintenance logs, and service records Prepare daily/weekly/monthly reports Maintain asset registers, maintenance logs, and service records Monitor operational costs and maintenance expenses Plan budgets and optimize resource utilization Ensure compliance with safety regulations and standards Conduct inspections and risk assessments Plan and supervise preventive and corrective maintenance Ensure smooth functioning of HVAC, electrical, plumbing, and fire systems Manage daily facility operations across sites Ensure minimum downtime and quick issue resolution Supervise technicians and supervisors Manage AMC contractors and service providers Ensure SLA/KPI compliance Plan and execute interior fit-out projects from start to completion Prepare project schedules, timelines, and work programs Ensure work is delivered as per drawings, BOQ, and specifications Review drawings, shop drawings, and material submittals Handle technical queries (RFIs) and approvals Ensure compliance with project standards and client requirements Coordinate with site supervisors, subcontractors, and vendors Manage daily site activities and progress Ensure smooth coordination between civil and MEP works Requirements Strong knowledge of interior fit-out works: Civil works, partitions, flooring, painting, false ceiling, joinery Understanding of MEP systems (HVAC, electrical, plumbing, fire) Ability to read and interpret drawings, BOQs, and specifications Knowledge of construction materials, finishes, and quality standards Proficiency in project management software (MS Project, Primavera, AutoCAD) Managing project execution + post-handover maintenance Ensuring smooth transition from construction to facility operations Coordinating between project team and FM team Handling defects liability period (DLP) and maintenance issues Plan and execute fit-out projects from start to finish Scheduling, monitoring project timelines, and ensuring deadlines are met Cost estimation, budget tracking, and controlling project expenses Plan and manage daily facility operations and maintenance projects Manage service level agreements (SLAs) and AMC contracts Budgeting and resource optimization Analytical and problem-solving skills Leadership and team coordination Effective communication with stakeholders Quick decision-making during emergencies Benefits Visa + Medical Insurance