Spa Intern

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China. 我們誠邀才華出眾的您，把握美高梅中國事業機會，與金獅再闖另一座高峰。 Job Responsibilities : Be familiar with the operations of the Spa, Fitness center and Swimming pool Learn how to establish a rapport with guests maintaining good customer relationship, handle requests, enquiries and bookings for Spa, Salon, Gym and Studio.

Handle requests, enquiries and bookings for Spa, Salon, Gym and Studio according to established standard operating procedures and Forbes Standards. Handle the check in & check out procedures, cash floats and cashiering, Spa tour, etc. Learn how to do an inventory count and reports Learn how to use proficient of hotel and spa systems such as OPERA, Zenoti, etc.

Learn how to interact and communicate effectively with the guests by face-to-face, calls and emails Learn how to cooperate and communicate with colleagues within Spa department and in other departments Lean the upselling techniques and be able to promote the products and treatment to the guests Learn how to yield and maximize the spa revenue Learn and update the new trend of spa treatments, products, healthy, beauty, etc.

Learn the service flow in the Spa Wet Facilities and Swimming Pool; learn to keep the facilities clean and tidy Learn to serve guests in the Spa Wet Facilities and Swimming Pool Be familiar with spa treatments and be able to introduce different types of spa treatments Be familiar with the equipment and machines in the fitness center Handle guest complaints or elevate to the respective supervisor, if necessary Assist on the design and preparation of spa promotions, displayed poster, etc.

Attend the various training from the hotel, spa and product houses Be involved on hosting parties and activities, e.g. Spa party, Rooms birthday parties, Interns parties, etc. Job Requirements: Applicants who study at universities outside of Macau must be Macau ID card holders The internship must be a requirement of the university as per its curriculum.

We may request further information if needed