Administrative Assistant

Our client is recruiting an Administrative Assistant Main Responsibilities To prepare quotes for group life and additional benefits To process renewals of Group Life schemes To issue medical requests when required To prepare statement of benefits and invoice To prepare and send files for underwriting To prepare and dispatch master agreements for new schemes To process death and TPD claims Premium reconciliation for schemes To ensure that client database is maintained and updated To follow-up with internal and external partners To provide outstanding customer service to employers, partners, and customers To assist the Team Leader in operations as and when required To perform any other cognate duties aligned to business requirements Requirements Profile of the ideal candidate Higher School Certificate (HSC) or equivalent Be conversant with MS Office Tools Experience in customer service would be desirable Be proactive and dynamic Excellent interpersonal and communication skills – both oral and written Be quality focused, flexible, and proactive Be able to work independently as well as in a team Be able to work under pressure to meet deadline