Customer Service Representative

Desert Ready Mix is a well-established company in Arizona. We have been open since 2014. We are always looking for dedicated individuals with a strong work ethic and a friendly attitude to join our growing Desert Ready Mix Concrete team. We take pride in delivering high-quality concrete products and exceptional service to our customers.

Benefits

Bi-weekly pay Comprehensive benefits package, including medical, dental, and vision coverage. 401(k) retirement plan with company matching. Paid Time Off (PTO) Paid Holidays Job Responsibilities Develop positive relationships with co-workers’ drivers and customers Strong verbal and written communication skills Assist with inbound customer and driver calls Enter customer orders accurately and timely into dispatch system Review orders for accuracy Manage time efficiently and work effectively with all members of the dispatch team Communicate information to supervisors and/or customers via messaging, telephone, and internal dispatching system Assist with schedules as needed throughout the day Customer Service follow-up as needed Attention to detail and ability to multitask Perform other duties as assigned by the management team Qualifications Commitment to exceeding expectations Beginner to intermediate skill set of Microsoft Office Experience working Command Alkon Strong organizational, problem-solving, and analytical skills Ability to manage priorities and workflow Versatility, flexibility, and a willingness to work within constantly changing priorities Ability to work independently and as a member of various teams with strong interpersonal skills Always ask the right questions Pre-employment drug test required