Customer Service Representative

Provider Representative Location: Pittsburgh, PA Automated Health Systems is seeking a Provider Representative to support provider enrollment activities and assist healthcare providers through inbound customer service and application processing.

Benefits

Health, dental, and vision insurance 401(k) Employee wellness program Training and career growth opportunities Responsibilities Provide customer service to healthcare providers through inbound call support Assist providers with enrollment, revalidation, and updates Guide providers through online and paper enrollment applications Review provider information for accuracy and completeness Collect missing or incomplete documentation Enter data and scan documentation as needed Maintain security of electronic and paper provider records Respond to provider inquiries regarding enrollment requirements Document actions taken to resolve provider issues Participate in training and quality improvement initiatives Assist with assigned projects and related duties Qualifications Associate degree in Social or Behavioral Sciences or related field preferred, or equivalent experience 2+ years of health or human services experience with customer contact required Customer service experience preferred Strong communication and computer skills Strong attention to detail and organizational skills Ability to manage multiple tasks and priorities Ability to handle sensitive information with confidentiality Bilingual skills are a plus Automated Health Systems is an Equal Opportunity Employer.