Leasing Consultant

Job Summary

We are seeking an energetic, customer-focused, and results-driven Leasing Consultant to join our multifamily property management team in Naples, FL. The Leasing Consultant plays a key role in maintaining high occupancy, generating traffic, securing leases, and delivering excellent customer service to prospects and residents.

Responsibilities

Greet prospects, answer inquiries, and schedule tours of the community. Conduct property tours, highlighting community features and benefits to prospective residents. Accurately prepare and execute lease documents and related paperwork in compliance with company policies and local laws. Maintain an organized and up-to-date knowledge of current leasing, occupancy, and market trends.

Follow up with prospective residents via phone, email, and text to maximize conversion rates. Assist with marketing activities including outreach, social media, resident events, and other initiatives to generate traffic. Process applications, conduct background checks, and verify qualifying criteria. Support the community's resident retention efforts by providing exceptional customer service and handling resident concerns professionally and promptly.

Participate in weekly leasing meetings, training sessions, and performance reviews. Maintain accurate records in property management software systems. Perform administrative duties, including filing, reporting, and correspondence related to leasing. Collaborate with the maintenance team to ensure apartments are market-ready for showings and move-ins.