Assembly Technician (North America)

Perform on-site maintenance, troubleshooting, and repair of robotic products at the U.S. office and customer or project locations, as required.

Support product assembly, testing, inspection, and fault diagnosis to ensure product quality and operational readiness.

Partner with China-based engineering teams on failure analysis, root-cause investigation, and corrective actions.

Maintain accurate service records, test data, issue logs, repair documentation, and workstation records.

Support product demonstrations, including system setup, testing, verification, and issue resolution.

Assist Application Engineers with routine operational activities, including equipment preparation, shipping and logistics coordination, and on-site support.

Assist with the setup and upkeep of the rework area, repair room, and related office equipment and inventory.

Use 3D design software to support basic drawings, engineering documentation, and other technical tasks.

Associate degree, diploma, or above in Mechanical Engineering, Mechatronics, Automation, Robotics, or a related field preferred.

Hands-on experience in precision assembly, testing, troubleshooting, or repair of mechanical, electromechanical, or robotic products.

Strong practical problem-solving skills and the ability to work carefully with detailed technical tasks.

Comfortable using standard office tools to prepare test reports, organize data, and maintain clear documentation.

Professional fluency in both English and Mandarin Chinese, with the ability to communicate effectively with global-based teams and customers.

Detail-oriented, dependable, proactive, and able to work effectively with cross-functional teams.

Willingness to travel regularly within the United States and internationally, as business needs require.

Valid authorization to travel to and work in the United States is required.