Assistant Manager - Physical Medicine & Rehabilitation (IP/OP)

Make a difference every single day! At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.

S. News & World Report has named us one of America’s Best Hospitals—and now we invite you to join us and make a difference every single day in service of this outstanding work – excellence and innovation in patient care, research, and community service. From working with a team of dedicated professionals to using state-of-the-art facilities, you’ll have great resources to do something incredible—for yourself, and for others.

What will you be doing in this role? The Assistant Manager, Physical Medicine & Rehabilitation is responsible for the daily operations, overall quality of services, and program development provided by staff assigned to specified program/service areas. Ensures that patient care is consistent with the Plan for Provision of Patient Care, The Nursing Standards of Care/Practice (if applicable), The Performance Improvement Plan, The Plan for Corporate Compliance, The Patient Education Plan and Professional Organization Standards.

Provides care while maintaining safety of the environment, utilizing appropriate communication with sensitivity and attention to special patient populations of diverse cultural backgrounds, age, development issues and physical disabilities. Manages daily operations including staff scheduling, patient scheduling, case management, utilization/resource review, equipment and supplies; identifies and resolves issues; and holds staff accountable for operational expectations to meet established productivity and financial targets.

Ensures compliance with service line, department, and hospital policies and procedures. Reviews staff documentation for quality, regulatory, and fiscal compliance; identifies deficiencies; and develops, implements, and follows up on action plans. In collaboration with clinical leadership, ensures systematic measurement of staff clinical competence, including identification of training needs, ongoing treatment observation, coaching, and corrective action as needed.

Ensures all clinical competencies are completed and documented within identified timeframes. Coordinates orientation, in-services, and other training for service line staff. Develop or updates orientation materials for new or revised programs and communicate changes to team members in a timely manner. Supervises staffing resources and collaborates with other assistant managers to meet department-wide staffing demands.

Coordinates recruitment, interviews, and applicant follow-ups; maintains schedules to ensure a minimum of projected staffing for eight weeks; holds monthly staff meetings and disseminates minutes; anticipates staffing needs related to shortages, growth, and volume fluctuations; and maintains <10% overall staff turnover.

Manages staff projects, committee participation, and professional presentations while maintaining operational targets. Participates in special projects, committees, and programs. Provides direct patient care based on area needs, including patient treatment, coaching, and mentoring of staff. Prepares staff and areas for regulatory reviews and surveys (The Joint Commission, California Department of Public Health, Commission on Accreditation for Rehabilitation Facilities, etc.)

Ensures compliance with hospital, departmental, and corporate requirements, including 100% completion of staff and human resource files, monthly documentation and tracer audits, and staff ability to comply with and speak to applicable regulations 95% of the time. Assists with patient case conferences to promote optimal patient outcomes and team performance.

Ensures continuous improvement in clinical care, value, and patient experience for assigned areas through development and implementation of improvement monitors, facilitation of performance improvement teams, and establishment of action plans with the associate director and quality coordinator. Participate in the annual assessment of monitor appropriateness, effectiveness, and efficiency.

Utilizes knowledge of and completes responsibilities related to current reimbursement requirements specific to the practice setting. Participates in and documents continuous learning and professional development. Provides individualized, patient-centered care that respects personal, cultural, and spiritual beliefs and preferences; age-related cognitive and psychosocial needs; social support needs; gender, sexual orientation, and economic background.

Education

Bachelor's Degree; graduate of an accredited Physical Therapy, Occupational Therapy, Speech Language Pathology or Neuropsychology program. Master's Degree, preferred Experience and Skills: Five (5) years clinical experience is required. Two (2) years supervisory experience is preferred. Maintains timely and open communication with team members.

Demonstrates respectful and effective communication strategies and responds appropriately to internal and external customer needs. Understands the Chain of Command and utilizes appropriately. Demonstrates appropriate and effective financial management skills. Demonstrates appropriate and effective professional and time management skills.

Knowledge of regulatory, reimbursement, legal and policy issues as they relate to effective unit management. Ability to ensure compliance with state and federal laws, accreditation, professional and regulatory agency standards and licensure requirements. Ability to motivate, monitor, measure, recognize and improve performance and morale.

Licenses and Certifications: Physical Therapist License (PT) and Basic Life Support (BLS) are required. Occupational Therapist and Speech Language Pathologist Licenses are preferred.