Customer Service Consultant

Knoxville, TNFull-timePosted Mar 26, 2026

Job description

Dalton Collision is looking for a friendly, organized, and customer-focused Customer Service Consultant to join our team! What You’ll Do: Greet and assist customers in person and over the phone Help provide customer quotes and capture new jobs Guide customers through the repair process from drop-off to delivery Support estimators with vehicle check-ins, photos, and documentation Coordinate rentals and customer transportation Communicate repair updates clearly and consistently Deliver an excellent customer experience every step of the way What We’re Looking For: Strong communication and people skills Ability to multitask in a fast-paced environment Detail-oriented and dependable Customer service experience (automotive is a plus, not required) Why Work With Us?

Team-oriented, family-style environment Growth opportunities Competitive pay If you enjoy helping people and want to be part of a high-quality collision repair team, we’d love to hear from you!

Description copied from Dalton Collision's careers page. Read the full posting before you apply.

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