Community Engagement Manager

Community Action Partnership of Strafford County (CAPSC), located in Dover, New Hampshire, seeks a Community Engagement Manager. About Community Action Partnership of Strafford County CAPSC has been serving Strafford County for the past 60 years by helping residents meet basic needs, overcome barriers, and improve economic stability.

Services include early education, childcare, family support, energy assistance, food and nutrition, housing and shelter, and senior support. The agency has a budget of approximately $19 million and is staffed by more than 140 team members. CAPSC is funded by federal, state, and local funds and supports 13 cities and towns in Strafford County.

The organization also receives United Way grants, foundation and charitable grant funds, fees for service, corporate donations and gifts from individual donors. To learn more about our mission and community impact, please visit straffordcap.org/about . The Opportunity The Community Engagement Manager plays an essential role in strengthening CAPSC’s relationships with community leaders, businesses, and local organizations.

Reporting to the Director, this position leads volunteer initiatives, cultivates partnerships, coordinates gifts in-kind, and supports fundraising campaigns. Working collaboratively with colleagues and partners, the Manager expands opportunities for involvement and connects agency needs to community resources to advance CAPSC’s mission.

The ideal candidate is a proactive relationship builder with a demonstrated ability to work independently and manage multiple priorities. Excellent communication, interpersonal, and project management skills are required. A resourceful, solutions-oriented approach and strong commitment to CAPSC's mission are also essential.

Key Responsibilities

Cultivate and steward relationships with businesses, civic organizations, and community groups to strengthen partnerships and expand support for CAPSC's mission and programs. Identify and coordinate opportunities for community involvement through philanthropy, donation drives, volunteer service, and other forms of support.

Lead volunteer recruitment, onboarding, and engagement across CAPSC's programs and initiatives. Collaborate with program staff to identify opportunities for donated goods and services that address agency needs and align with agency priorities. Coordinate gifts in-kind, including communications, gift acceptance, logistics, and documentation in Raiser's Edge to ensure accurate gift recognition.

Develop promotional and outreach materials, including flyers, social media content, and other communications in accordance with approved branding guidelines. Maintain detailed records of volunteer service, community partnerships, and in-kind donations to ensure accurate reporting and inform program evaluation. Support the planning and execution of fundraising events.

Coordinate the agency’s participation in community events and outreach activities to increase awareness of services and foster connections.

Qualifications

Bachelor's degree preferred. Three to five years of experience in development, community engagement, nonprofit operations, volunteer management, or a related field. Strong organizational and project management skills, with the ability to manage competing priorities, meet deadlines, and maintain attention to detail. Proficiency in Microsoft 365 applications and experience with CRM, volunteer management, and digital design platforms; familiarity with Raiser's Edge, Volunteer.

Hub, and Canva preferred. Demonstrated ability to maintain confidentiality, exercise sound judgment, solve problems independently, and collaborate effectively across departments. Proven relationship management skills, with the ability to cultivate and sustain productive partnerships with staff, donors, volunteers, and other key stakeholders.

Excellent communication, interpersonal, and active listening skills, with the ability to engage respectfully and effectively with individuals from diverse socioeconomic, educational, and cultural backgrounds and life experiences. Knowledge of Strafford County, surrounding communities, and local resources preferred. Ability to travel and attend meetings, events, and activities as needed, including occasional evenings and weekends.

Salary & Benefits CAPSC is an EEO employer. The agency offers a competitive salary, a flexible work schedule, cell phone, 403(b) retirement plan, medical, vision, and dental coverage, earned time off, flexible spending and childcare reimbursement accounts, employee and dependent life insurance, disability insurance and twelve paid holidays.

The salary range is $60,000 to $65,000, commensurate with experience. If you are interested in joining our team, please apply online by submitting your resume and cover letter. Applications will be reviewed on a rolling basis and the position will remain open until filled.