Operations CSR & Shipping Document Coordinator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations CSR & Shipping Document Coordinator based in Brazil. This is a fully remote opportunity for an operations professional who enjoys coordinating complex international shipments and keeping customers, carriers, warehouses, and commercial teams aligned.

You’ll manage customer orders from initial entry through final delivery while ensuring that shipping schedules, documentation, and operational requirements are handled accurately and on time. The role combines customer operations, international logistics, export documentation, and freight coordination in a fast-paced environment.

You’ll work closely with ocean carriers, freight forwarders, NVOCCs, warehouses, and international customers across multiple markets. Attention to detail is critical, as you’ll manage multiple shipments, deadlines, documents, and potential operational issues simultaneously. This is a hands-on role with meaningful responsibility for maintaining shipment visibility and resolving issues before they impact customers.