Job Coach

Position Title: Job Coach Department: Workforce Development Job Code: 9.4; last revised 11/6/16 Status: Part Time / Non-Exempt Reports to: Workforce Development Manager Supervises: Program Clients Position summary: The Job Coach is responsible for providing a comprehensive system of support for people with disabilities and those facing other barriers to employment to help them achieve independence through employment.

Support consists of assessing their needs and abilities, creating plans to enable them to be successful at work, and offering training for job preparedness, job placement and retention.

Essential functions

Develop on-the-job training strategies and implement direct instruction for clients on the work site, including, but not limited to: specific skill training, adjustment to the work environment, and appropriate social interaction with co-workers. Assure community based assessments, vocational programming and participant progress are documented and reports are completed according to procedural guidelines and CARF standards.

Consistently meet weekly billable to non-billable hours percentages as established by WFD management. Closely monitor scheduling, travel time and other factors to maintain profitable ratios. Ensure employer production requirements and schedules are met. Develop and implement a plan for job coaching and job retention to include follow-up services using appropriate fading techniques.

Maintain a positive professional relationship with employers, referral agencies, and other community resource organizations. Provide advocacy and promote adjustment to the work environment by assuring that a client’s work-related needs are met and that his/her rights and dignity are safe-guarded. Participate in case reviews, staff meetings and goal planning for each client as needed.

Develop individualized task analyses, special training strategies and environmental inventories based on clients’ capabilities and job training needs. Obtain information from employer on trainee performance, site modification and schedules in order to enhance integration. Arrange transportation to and from work site for clients.

Pursue professional career development through continuing education and training opportunities. Attend safety trainings and follow all safety procedures and protocols to ensure a safe and supervised work environment for all employees at all times. Promote positive teamwork among co-workers. Responsible for other duties as may be assigned.

Qualifications

Experience working directly with individuals in the rehabilitative or developmental disabilities field; must demonstrate compassion, patience and commitment to working with Goodwill population. Strong problem solving skills, adaptability and time management skills required. Excellent written and verbal communication skills.

Maintain a professional appearance and demeanor. Ability to pass a criminal background screen/fingerprint check. Valid Driver’s License with good driving record, proof of current automobile insurance required every six months. Strong computer skills including Microsoft Office.

Education and experience

High School Diploma required; Associate’s Degree in a social services field preferred. 2 years experience working with people with disabilities in rehabilitation related field preferred. Annual certifications required in First Aid and CPR and Provider Certification Rule training from the Ohio Department of Developmental Disabilities.