Treatment Coordinator

Job Details: Job Location: Eastern Dental of Toms River LLC

• Toms River, NJ, Position Type: Full Time, Salary Range: $23.00 - $26.00Hourly, Job Category: Front Office
• Non-Clinical, About Eastern Dental: For 50+ years, Eastern Dental has been the go-to for families across every generation. Our team of dentists and specialists bring serious skill and genuine care to every patient, from toddlers to grandparents. If you're someone who actually cares about making people smile (literally), let's talk! The Role: We're looking for someone who can bridge the gap between clinical expertise and patient understanding. As Treatment Coordinator, you'll present treatment plans, educate patients about their orthodontic health, help them accept necessary care, and coordinate their treatment journey. This role requires clinical knowledge, excellent communication skills, and the ability to build trust quickly. We offer no late evenings, opportunities for growth, and a fun, supportive team environment. We're looing for someone who enjoys working with patients and as a team and are looking to grow within orthodontics This is a traveling position. You will travel to several offices in the Toms River area. We offer mileage reimbursement!

What You'll Do

Present comprehensive treatment plans to patients in a clear, compassionate way Educate patients about their orthodontic conditions, treatment options, and oral health Address patient questions and concerns about recommended treatments Build rapport and trust to help patients feel comfortable accepting needed care Explain procedures, timelines, and what patients can expect during treatment Schedule treatment appointments and coordinate complex multi-visit cases Follow up with patients who are considering treatment to answer additional questions Work closely with dentists and specialists to understand treatment plans thoroughly Coordinate between multiple providers for patients receiving specialty care Track case acceptance rates and identify opportunities to improve patient education Maintain detailed notes on patient consultations and treatment discussions Support patients throughout their treatment journey from start to finish What You Need: 2-3 years of dental experience, preferably in Orthodontics Strong understanding of dental terminology, procedures, and treatment planning Excellent communication and interpersonal skills Ability to explain complex dental concepts in simple, relatable terms Empathy and patience when working with anxious or hesitant patients Strong organizational skills to manage multiple treatment cases simultaneously Experience with Denticon is preferred Passion for helping patients understand and invest in their oral health Eastern Dental is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualifications: