Vocational Coach

We are growing our team and seeking an experienced Vocational Coach! Do you have experience providing job coaching in community or workplace settings? Are you familiar with person-centered planning and employment goal development? Do you have experience collaborating with vocational rehabilitation agencies, CMH, or other support services?

If so, we invite you to consider a career at Eisenhower Center! Below are more details before you decide to apply: Location: onsite in Ann Arbor, MI with some travel to Manchester, MI Position: Vocational Coach Hourly: $20.00 Benefits start after 30 days: Health, Dental, Vision and many more! All offers of employment are contingent upon all applicable background screens Job Description The Vocational Coach advances Eisenhower Center’s commitment to becoming the premier neurobehavioral rehabilitation organization in the country by helping residents develop purpose, independence, confidence, functional skills, and meaningful community participation.

Using trauma-focused, evidence-based, person-centered practices, the Vocational Coach provides individualized vocational assessment, coaching, skill development, productive engagement, and community-based opportunities consistent with each resident’s abilities, interests, behavioral needs, service plan, and personal goals.

Extraordinary Resident Care Build respectful, therapeutic relationships grounded in dignity, choice, strengths, and resident preferences. Help residents identify meaningful vocational interests, abilities, and personal goals. Provide individualized coaching that develops confidence, independence, work readiness, and life skills.

Adapt activities to cognitive, physical, behavioral, sensory, and communication needs. Promote progress toward independence, rather than unnecessary dependence on staff assistance. Behavioral Management Follow individualized service plans, behavioral protocols, safety plans, and clinical recommendations. Use positive behavioral supports, trauma-focused approaches, modeling, reinforcement, redirection, and approved de-escalation strategies.

Recognize and communicate changes in behavior, motivation, functioning, or vocational participation. Use vocational engagement intentionally to support routine, emotional regulation, confidence, responsibility, and productive behavior. Vocational Development & Community Integration Develop meaningful internal and community-based vocational opportunities.

Build partnerships with local businesses and community organizations that expand resident opportunities. Coach residents in workplace expectations, people skills, punctuality, communication, task completion, problem-solving, and professional behavior. Provide side-by-side coaching while progressively encouraging greater resident independence.

Support vocational exploration, job readiness, employment searches, and productive engagement based on individual goals. Encourage opportunities that reflect real-world skills and meaningful contribution, not simply activity completion. Clinical & Interdisciplinary Collaboration Coordinate vocational goals with the interdisciplinary team and the resident’s individualized plan.

Collaborate with therapeutic engagement, behavioral services, rehabilitation therapies, nursing, case management, direct-care staff, and other appropriate disciplines. Share objective observations regarding resident strengths, barriers, progress, and support needs. Participate in care planning, program development, and quality-improvement activities as assigned.

Documentation & Outcomes Document vocational services, resident participation, progress, barriers, and significant observations accurately and on time. Maintain accurate records for residents participating in paid work opportunities. Submit resident payroll information accurately and within required timelines. Protect resident confidentiality and maintain complete, objective, professional records.

Support measurement of meaningful outcomes including participation, skill acquisition, independence, community access, and vocational progress. Safety, Compliance & Resident Rights Protect resident dignity, confidentiality, safety, and rights during all vocational activities. Follow applicable Eisenhower Center policies, individualized plans, emergency procedures, transportation requirements, and infection-prevention practices.

Maintain required training and competencies. Support organizational readiness for applicable CARF, CMH, CMS, Medicaid, Michigan licensing/regulatory, HIPAA, and other requirements. Promptly report safety, rights, abuse/neglect, clinical, or compliance concerns according to organizational procedure. Fiscal Responsibility Use staff time, transportation, supplies, equipment, and program funds responsibly.

Seek creative, sustainable community partnerships and vocational opportunities. Maintain accurate payroll and program records. Balance individualized resident opportunities with responsible use of organizational resources. Identify opportunities to improve efficiency without compromising quality, safety, dignity, or resident choice.

Manchester Farm & Greenhouse Responsibilities when assigned to the Manchester program Integrate gardening, greenhouse activities, animal care, and farm responsibilities into structured resident skill-building opportunities. Teach responsibility, sequencing, teamwork, safety, consistency, and task completion through direct activities.

Support appropriate animal health, safety, and humane care. Maintain safe and organized garden, greenhouse, and farm environments. Collaborate with the Day Treatment Program and clinical team to ensure activities are appropriate to resident goals and support needs.

Qualifications

and Education Requirements High school diploma or equivalent. Experience or demonstrated ability supporting individuals in behavioral health, rehabilitation, developmental disabilities, autism services, vocational services, human services, or residential care. Ability to facilitate structured individual and group activities.

Persuasive communication, organization, judgment, and problem-solving skills. Ability to maintain professional boundaries and confidentiality. Ability to work independently while functioning effectively as part of an interdisciplinary team. Ability to safely support residents in facility and community settings. Valid driver’s license and acceptable driving record when driving is required.

Preferred Skills

College coursework or degree in human services, psychology, social work, rehabilitation, education, therapeutic recreation, behavioral health, or a related field. Experience in vocational rehabilitation, supported employment, job coaching, autism/developmental disability services, or neurobehavioral rehabilitation. Experience with positive behavioral supports and person-centered planning.

Experience with gardening, greenhouse programming, agriculture, or animal care for Manchester assignments. Schedule Full‑time Tuesday–Sunday availability, including at least one schedule 11:30 AM – 8:00 PM shift weekly, based on program needs. Physical Requirements & Working Conditions Ability to stand, walk, and move throughout residential, vocational, clinical, community-based, and outdoor work environments for extended periods.

Ability to bend, stoop, reach, and lift or carry vocational materials, supplies, equipment, and gardening or greenhouse items as needed. Ability to set up, facilitate, and clean up individual and group vocational activities, including work-readiness tasks, gardening, greenhouse activities, and other skill-building opportunities.

Ability to actively participate in hands-on vocational tasks and demonstrate work activities while encouraging residents to develop skills and independence. Ability to maintain awareness of resident activities, surroundings, and safety needs while providing individualized coaching and supervision. Ability to respond promptly to changing resident needs, behavioral situations, and safety concerns in accordance with established training, service plans, and organizational procedures.

Ability to perform duties requiring effective verbal and written communication, observation, documentation, and interpersonal interaction. Ability to safely perform assigned duties in community settings and, when applicable, farm, greenhouse, garden, and animal-care environments. Eisenhower Center is 100% employee owned and offers an excellent benefit package including: PTO Employee Stock Ownership Plan 401(k) plan eligible to participate after 1 year & 1,000 hours of employment Medical, Dental, & Vision Insurance Flexible Spending Account for Medical and Dependent Care Employer Paid Life Insurance and Long-Term Disability Voluntary Life Insurance and Short-Term Disability available Student Stipend Employee Discount Program Continuing professional development opportunities Eisenhower Center Commitment Eisenhower Center is committed to delivering innovative, evidence-based, trauma-informed, and person-centered rehabilitation services that empower individuals to achieve their highest level of independence and quality of life.

All team members are expected to uphold our core values of safety, dignity, collaboration, excellence, and continuous improvement while supporting compliance with CARF accreditation standards and all applicable federal, state, and payer requirements. EEOC Statement: Eisenhower Center is an EEO employer – Veterans/Disabled and other protected categories – and is a 2019 Bronze Veteran-Friendly Employer, Michigan Veterans Affairs Agency.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Eisenhower Center endeavors to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (734) 677-0070.

This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.