Front Desk Agent - Starting at $18.00 per hour + a $1,000.00 Sign on bonus
Mashantucket, CT, USAFull timeFrom $37kPosted Jul 29, 2026
Job description
Under the supervision of the Front Office Shift Manager, the incumbent greets and registers guests providing courteous front desk services.
Duties and Responsibilities
Registers arriving guests by completing appropriate paperwork and obtaining proper payment information. Settles account balances of departing guests by accepting payment and handling cash drawer. Investigates and resolves general billing discrepancies. Responds to guest inquiries concerning entertainment or attractions and provides guests with general information to ensure a pleasant stay in the hotel. Prints and processes routine reports and may assist in the training of new departmental employees.
Education/Qualifi