SDR

Sales Development Representative – NDIS Registration Consultancy Position Overview We are seeking a high-performing Sales Development Representative (SDR) to support an NDIS Registration Consultancy through fast-turnaround lead qualification, outbound calling, and appointment setting. This is an on-site position. The successful candidate will engage Australian prospects, qualify web leads, follow up on open quotes, and book strategy calls for the Director.

Key Responsibilities

Inbound Lead Response Call 40 to 80 new web leads per week within 5 minutes of arrival. Respond promptly to new inbound leads and initiate qualification calls. Lead Qualification and Appointment Setting Ask 5 script-based qualification questions. Grade leads as A, B, or C based on the established qualification process.

Book A-grade prospects into 20-minute strategy calls with the Director. Quote and Backlog Follow-up Execute phone follow-ups on open quotes according to the following schedule: Day 1 Day 5 Day 8 Day 14 Work through a backlog of approximately 150 older leads. CRM and AI Tool Utilization Log every call in the browser-based CRM.

Use AI tools such as ChatGPT or Claude for documentation and reporting. Script Compliance Follow established call guardrails strictly. Do not quote exact prices. Do not name competitors. Do not reference client lists. Use only the approved pricing statement: "Most people land between two and three thousand, Simon gives you the exact number on the call.

" Performance Targets Daily outbound calls: 60 to 80 dials per day Daily completed conversations: Target of 12+ completed calls per day Daily bookings: Target of 3 to 5 booked strategy calls per day Working Hours and Schedule Shift: 8:00 AM to 6:00 PM Sydney time, Monday to Friday Schedule includes daylight saving time adjustments Lunch Break: 1:00 PM to 2:00 PM Sydney time Total Working Hours: 9 working hours per day / 45 hours per week Holidays: Australian public holidays aligned with the client's local timezone Requirements Required Qualifications and Infrastructure Experience Minimum 12 months of outbound calling or appointment setting experience Communication Skills Clear, natural spoken English Able to communicate with Australian nurses and support workers in an approachable and professional manner Work Setup Must work on-site Role Summary This role is focused on outbound sales development, inbound lead response, lead qualification, appointment setting, quote follow-up, CRM documentation, and consistent adherence to established calling scripts and performance targets.

Benefits

Why Join Us? Healhy, supportive, and conducive work environment (Great Place to Work™ Certified for five consecutive years!) Work with an innovative company delivering cutting-edge solutions across multiple industries Lead a team in a fast-paced, high-growth environment Competitive salary with opportunities for career advancement Collaborative, forward-thinking work culture 21 leave credits plus all client-based holidays HMO coverage with dependent benefits Exposure to world-class leadership from both local and international supervisors Ready to take your sales career to the next level?

Apply now!