Assistant General Manager - Estate

Strategic Monitor Management & Maintenance of the property Budget Control and Estimation of Maintenance charges for the assigned project Review of periodical Maintenance charges Assist and Co-ordinate with Legal Team and societies/associations for Conveyance of the property Operational Manage the relationship with the general facilities management team and the branded amenities service providers on an operational basis In matters related to general facilities management, directly interact and manage the customer requirements for escalated issues Monitor Customer/Possession details from Customer Care team Monitor Handover possession to Customers Monitor Customer Complaints/Queries/Issues on Product and Services and timely resolution of the same Budget/Estimate Maintenance charges for the assigned project & Estimate Property Tax Liaison with Municipal Corporations/Government Bodies for Property Tax assessment/Land Revenue etc.

Ensure issuance of Insurance/AMC/Guarantees/Warranty’s/Consents/Licenses/Norms etc Ensure that the process for takeover of Units and Project (Inspection/Snagging/Rectification etc). is followed as per the standard operating procedures Ensure smooth transition from the company controlled site to Society Formulate MIS Reports for the Management Developmental ISO recommendations & re-certifications