Parts Back Counter Assistant- Greensboro, NC

Who We Are: At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies.

Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership.

What's in it for You

Velocity Vehicle Group is a dynamic and rapidly expanding organization, and we're on the lookout for individuals who relish daily challenges and are passionate about delivering top-notch customer service, both within the company and to our valued clients. When you join VVG, you'll experience an extraordinary work environment, complete with competitive compensation and a comprehensive benefits package, including 401K with matching, as well as Medical, Dental, and Vision coverage.

Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture! What You’ll Do: The Parts Back Counter Assistant supports daily shop operations by pulling parts for repair orders, tracking work-in-process reports, and maintaining accurate order updates. This role manages core returns, warranty parts, and vendor returns while assisting with emergency parts deliveries, inventory organization, and warehouse tasks.

Working closely with technicians and internal customers, the Parts Back Counter Assistant helps ensure parts are available when needed and the department operates safely and efficiently. Job Duties: Pull parts for back counter repair orders. Manage daily shop repair orders and work-in-process reports. Update notes and track order status in the system.

Inspect and process returned cores for credit. Coordinate core returns for the department. Track and manage warranty parts and vendor returns. Make emergency parts deliveries to support shop operations. Assist with inventory organization and warehouse tasks. Maintain clean and organized parts and warehouse area. Support technicians and internal customers with parts needs.

Follow company safety and inventory procedures.

Required Skills

High school diploma or equivalent preferred. Previous parts, warehouse, dealership, or inventory experience preferred. Strong organizational skills and attention to detail. Ability to prioritize multiple tasks in a fast-paced environment. Basic computer and inventory management skills. Ability to lift up to 50 pounds and perform physical warehouse duties.

Valid driver's license with an acceptable driving record.

Compensation

$20-$25/hour depending on skills and experience Full Time Position Benefits Velocity Vehicle Group Offers: Fantastic Culture 401k + match Health, Dental & Vision Insurance + HSA & FSA Employer paid Life Insurance Paid Vacation Days Sick Leave Company perks such as employee discounts, company events and training programs Excellent Training and Career Advancement Opportunities