Patient Access Specialist � Urgent Care | Full-Time Livingston MT

Job Summary

The Patient Access Clerk greets, registers, and collects insurance co-pay and payments for Livingston HealthCare/ Urgent Care patients. The Patient Access Clerk answers and triages incoming phone calls, as well as delivers messages to departments, clinicians, and providers. Schedule: 0.9 FTE (36 hours) 3 � 12-hour shifts Variable days Compensation: $20.

00/hr + DOE Shift/Weekend Differentials Robust Benefits Package Essential Functions, Duties, and Responsibilities: Registers patients using the electronic computer system, including verifying demographic and insurance information, and organizing encounter and patient label information. Collects upfront payment for Livingston HealthCare, including insurance co-pay and time of service payments.

Communicates messages effectively and productively, using the electronic computer system, to other departments and clinicians, including providers. Documents admission, discharge and patient status change information using the electronic computer system. Scans Insurance and Medical Record Information into the Electronic Medical Record.

The flexibility to work in multiple areas throughout the facility. Additional Responsibilities: Coordinates patient and visitor customer service, including answering questions, helping with directions, providing facility knowledge, etc. Maintain strict customer confidentiality. Treats patients and visitors in a prompt, courteous and helpful manner.

The ability to multi-task in a high volume, numerous task setting. Other duties as assigned.

Qualifications

High school diploma or equivalent. Computer skills. Knowledge of Microsoft office products. Excellent communication and customer service skills. Must be able to treat all information as confidential. Additional Desirable qualifications: One-year customer service experience preferred. Knowledge of electronic medical record and payment system.

Mature personality, acute sense of responsibility and integrity. Attention to detail is a must. Positive attitude and flexibility during routine work day Well-groomed, tactful, professional, patient, pleasant and customer focused. -No holiday requirements, robust benefits package including 401K match up to 5%, along with earning PTO immediately.

Apply today to join a great team dedicated to patient centered care.