Windows Infrastructure & Patching Engineer

Responsibilities

• Manage and maintain Windows infrastructure environments, ensuring availability, performance, and operational stability.

• Plan, coordinate, and execute Windows patching cycles (monthly/adhoc), including pre-checks, deployment, and post-validation.

• Perform patch impact analysis, risk assessment, and scheduling aligned with maintenance windows and change governance.

• Troubleshoot patching failures and infrastructure issues; perform root-cause analysis and implement preventive fixes.

• Maintain patch compliance reporting, dashboards, and audit-ready documentation for stakeholders and security teams.

• Coordinate with application owners to validate services after patching and ensure timely issue resolution.

• Support Windows Server administration activities such as health checks, capacity monitoring, and incident/problem management.

• Drive standard operating procedures (SOPs), runbooks, and continuous improvements for patching and infrastructure operations.

Requirements

• 5–11 years of hands-on experience in Windows infrastructure operations and Windows patching management.

• Strong working knowledge of Windows and Windows Server administration in enterprise environments.

• Experience executing patching processes with clear validation steps, rollback planning, and change coordination.

• Proven troubleshooting skills across Windows infrastructure, including patch-related failures and service disruptions.