Referrals Clerk

Description Makes patient care referrals to outside agencies according to policies, procedures and responsibilities. Documents all referrals and forwards referral documents to appropriate personnel / department. Follows up the referrals in a timely manner to assure that appointments are made for appropriate care or testing.

Answers patient inquiries and takes messages for follow up. Assists providers in completing all medical documentation needed to provide referral services following the specific procedure provided by Nurse Supervisor as to what needs to be sent to specific entities. Participates in staff meetings and other meetings as instructed.

Maintains confidentiality within the workplace and within the community. Handles protected health information in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Adheres to the Mission and Values Performs other duties as required and assigned.