Technology Support Specialist

Western University delivers an academic experience second to none. Western challenges the best and brightest faculty, staff and students to commit to the highest global standards. Our research excellence expands knowledge and drives discovery with real-world application. Western attracts individuals with a broad worldview, seeking to study, influence and lead in the international community.

Since 1878, The Western Experience has combined academic excellence with life-long opportunities for intellectual, social and cultural growth in order to better serve our communities.

Located in the John Labatt Visual Art Centre on the main campus of the university, the Department of Visual Arts is an exciting environment in which the study and practices of art history, theory, and studio combine in a unique and dynamic way. The Department provides excellent facilities and offers important strengths.

Our first-rate facility includes large and small computer labs, photo and video production spaces, printmaking areas, a purpose-built gallery, and bright, open workshop, and painting, drawing, and sculpture studio areas.

Note: This position is expected to be filled by internal reappointment.

Responsibilities

The candidate will run the communications for the Centre for Sustainable Curating. The emphasis will be on creating a low data website and posts for the CSC that will highlight the CSC's activities in ways that reflect the ethos of the Centre. The candidate will also create a regular newsletter and will search for opportunities to publicize CSC events.

They may also participate in CSC outputs including exhibitions. In addition to communications, research, web design, museum exhibition design, and art-making may be included in the position.

Qualifications

Diploma in Computer Sciences; University degree in Computer Sciences or related field, and/or relevant software certification preferred Experience: 3 years' experience providing technical support for a variety of operating system software, hardware, application software; networking experience using workstations, laptops, mobile devices and servers Experience designing social media campaigns; with low-data website design; with curating; with coding and solar powered web design; with layout for publications and risograph duplication Skills, Abilities & Expertise: An ongoing art practice focused on sustainability Intermediate-professional ability with Sketch Up Intermediate-professional ability with Creative Suite Excellent grammar and attention to detail Familiarity with system administration, including computer networks, operating systems, and applications software Familiarity with programming languages and code Knowledge of commonly-used concepts, practices, and procedures relevant to the field Ability to adapt to change and master new technical and organizational concepts and processes Ability and willingness to stay abreast of technological developments Computer skills with the ability to creatively use and integrate technology to improve quality and productivity Communication skills to describe technical concepts effectively to both novice and sophisticated users Ability to write clear, concise and accurate procedural documentation Ability to work in a manner that models best practices in confidentiality standards Ability to provide solutions and ideas for improvement by using imaginative approaches where constructive thinking and innovation are required Ability to understand customer needs and expectations and provide excellent customer service to directly and indirectly satisfy expectations Ability to follow formal business practices with high attention to detail Demonstrated ability to take initiative, to work independently and follow through on work assignments Problem solving skills with a sense of urgency in resolving issues and getting tasks completed Proven ability and natural inclination to develop relationships by interacting with people in a professional, respectful and diplomatic manner Ability to work independently and effectively as a member of the team

Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!

To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume. Consideration of applicants will include an assessment of previous performance, experience, and qualifications.

Applicants should have oral communication skills in English.

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.