Shift Lead

House of Dank is seeking Shift Leaders for our Fort St. location

What you'll do...

• Assist Walk-In team members with customer service issues such as product questions, pricing issues, etc. (escalate exchanges, returns, and extenuating issues to higher store management)

• Help oversee daily tasks and organization of the sales floor

• Assist the Store Manager in monitoring all employees including Walk-In Team, Curbside Team, Delivery Team, and Inventory Team

• Mentor, motivate, and coach employees to ensure exemplary customer service

• Assist any department in the retail location as needed

What we're looking for...

• Previous cannabis industry experience REQUIRED

• Previous managerial experience is greatly preferred

• Strong familiarity with Metrc and LeafLogix is greatly preferred

• Open availability REQUIRED

• Strong communication and organizational skills

• Ability to work under pressure in a very fast-paced and ever-changing industry

Must be able to travel to corporate office or current retail locations for training.

Why Us?

• House of Dank is one of the leading and fastest growing cannabis companies in the Michigan market. We are also minority owned and woman operated

• We have a strong emphasis on giving back to the communities that we are a part of. For example, we have partnerships with several non-profits such as Gleaners Food Bank, Black and Brown Cannabis Guild, Detroit Homegrown Fund, Shattered Thoughts Clothing Drive, and Adopt-a-Block to give financial and volunteer support for a number of fundraisers, events, and drives.

• Recent awards: Best of Detroit 2022: 1st place Medical Dispensaries, 2nd place Recreational Dispensaries, 2nd place Cannabis Delivery. ADCANN Awards: Retail Brand of the Year 2021. Metro Times Best of Detroit: Best Dispensary 2021

You can visit www.shophod.com to view a complete detailed list of our events and awards

House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Cannabis Regulatory Agency.