ESM Developer

Please follow your rate card based off of site designation and workers must work out of a supplier delivery center and not a FNMA location. We are seeking an experienced Service. Now Scoped / Custom Application Developer to build, implement and maintain scalable enterprise solutions on the Service. Now platform. This role requires deep platform expertise, strong engineering discipline, and the ability to troubleshoot across unfamiliar domains using broad Service.

Now knowledge. Service. Now Certified Application Developer (CAD) with 2+ years of hands-on experience developing and implementing scoped and custom applications. Service. Now core platform development skills, including scripting, integrations, and platform customization. Solid knowledge of the Service. Now platform and proven experience delivering successful Service.

Now implementations. Strong knowledge and understanding of Incident, Change, Service Catalog, Flow Designer, Knowledge Management, Workspace, Platform Analytics/Data Visualization, and Virtual Agent capabilities. Proven prior implementation experience preferred. Design, develop, and maintain scalable, secure, and supportable Service.

Now applications following platform best practices. Demonstrated ability to troubleshoot complex issues across both familiar and unfamiliar areas of the Service. Now platform. Experience conducting code reviews and promoting development standards, maintainability, performance, and security. Strong analytical, problem-solving, and communication skills with the ability to collaborate effectively across technical and business teams.

Demonstrates development integrity and responsible coding habits, minimizing technical debt and ensuring long-term solution sustainability. Experience with AI-assisted development tools (GitHub Copilot, Service. Now AI tools, GenAI coding assistants). Working experience with Python/AWS. BS in Computer Science or equivalent.