Dental Scheduling Coordinator

Join a Team that helps patients access the Dental Care they need! Who We’re Looking For We are seeking motivated, detail-oriented, and reliable Dental Scheduling Coordinator to help patients access and schedule the dental care their children need. The ideal candidate is organized, professional, and passionate about providing excellent patient service.

If you’re interested in growing or starting your career in dental, thrive in a fast-paced environment, and enjoy communicating with patients and supporting dental practices, we’d love to meet you!

About the Role

As a Scheduling Coordinator, you will support multiple Tots to Teens pediatric dental practices and play an important role in coordinating patient appointments, maintaining accurate patient information, and ensuring a positive patient experience. This position requires strong organizational skills, attention to detail, and a commitment to maintaining patient confidentiality in accordance with HIPAA standards.

Your responsibilities

will include, but are not limited to, the following: Answer inbound calls to schedule or reschedule patient appointments Make outbound calls to patients to confirm, schedule, or reschedule appointments Schedule, change, and cancel appointments using Open Dental Software Obtain and verify all pertinent appointment information, including patient personal and insurance information Document all patient calls and interactions accurately in Open Dental Software Apply the appropriate dental codes to appointments to coordinate with insurance requirements Maintain punctuality and consistent attendance, as reliability is essential to this position= Maintain professional communication with dental offices and other Patient Services departments via chat, email, and phone Learn and adapt to new office technologies, software, and protocols as they are developed and implemented Work independently while also collaborating effectively with team members Perform other duties as assigned Ideal candidates will also have Previous experience in dental or healthcare administration, preferred but not required Bilingual communication skills, a plus Excellent computer skills and the ability to learn and use practice management software systems A detail-oriented mindset and the ability to manage tasks efficiently Excellent active listening skills, including the ability to understand others, ask appropriate questions, and communicate thoughtfully Strong reading comprehension skills and the ability to understand written work-related documents A commitment to maintaining patient confidentiality in accordance with HIPAA standards Requirements High School Diploma or GED Certificate Ability to type at least 45 words per minute Ability to maintain the highest level of confidentiality at all times Ability to communicate clearly and professionally with patients and team members Ability to work both independently and cooperatively in a team setting Reliable attendance and punctuality Working Conditions / Physical Requirements Sitting – 80% of the time Standing – 20% of the time Business office setting with moderate noise levels Ability to lift up to 25 pounds as needed Frequent interaction with patients and interoffice personnel Exceptional hand dexterity and typing skills Ability to hear and communicate clearly via telephone and in person Benefits We offer a comprehensive benefits package, including: 401(k) with matching Dental and Vision insurance Health, life, and disability insurance Dependent health coverage Employee assistance program Employee discounts Mileage reimbursement Paid time off On-the-job training and opportunities for advancement Professional development assistance Referral program Work Location: In person – San Antonio, TX 78228 If you're passionate about patient care and want to grow your dental and billing career with an outstanding team, we'd love to hear from you.

Apply today and become part of the Smile Kings Dental & Orthodontics (Bandera) family!