Housing Project Manager

Housing Project Manager Role Overview Title: Housing Project Manager Department: Landscape Development

• Builder Services Reporting Structure: Reports to Builder Services & Design Build Manager.

Overview

The Housing Project Manager is accountable for the day-to-day performance of Cornerstone's production-housing operation. The role connects builder customers, administrative support, and field leadership to keep projects moving from receipt of work through scheduling, production, issue resolution, billing readiness, and closeout.

The position leads assigned team members, maintains clear ownership, and continuously improves how the department operates. Key Accountabilities

1. Builder Satisfaction & Relationship Management Maintain strong builder relationships through proactive communication, reliable follow-through, issue resolution, and delivery against commitments.
2. Production Planning & Project Execution Own the Housing workflow from receipt of work through project readiness, scheduling, production coordination, completion, billing readiness, and closeout.
3. Team Management & Development Manage assigned team members in accordance with the people matrix through clear expectations, delegation, accountability, coaching, workload management, cross-training, and professional development.
4. Operational & Financial Performance Maintain visibility into backlog, production, purchase orders, billing readiness, additional work, cost exposure, and operational performance affecting profitability.
5. Quality & Issue Resolution Ensure services, go-backs, punch items, customer concerns, and operational problems have clear ownership and are communicated, resolved, and closed in a timely manner.
6. Process Improvement & Scalability Simplify and strengthen Housing workflows by reducing duplication, standardizing processes, identifying automation opportunities, and eliminating unnecessary single-person dependencies. Regular Execution

• Maintain regular communication with builder contacts and respond to project, schedule, service, and production needs.
• Track customer commitments and follow issues through resolution; escalate significant customer, contractual, financial, or relationship concerns when appropriate.
• Maintain the Housing production schedule and visibility into upcoming workload.
• Coordinate landscape and irrigation requirements with field leadership and confirm project readiness. 14620 Bellamy Brothers Boulevard Dade City, Florida 33525 P :(866) 617-2235 F :(866) 929-6998 www.flcornerstone.com 2
• Coordinate schedule changes caused by builder readiness, inspections, materials, weather, or field conditions.
• Maintain appropriate Build. Ops workflow and monitor projects through completion and closeout.
• Set clear priorities, responsibilities, and performance expectations for assigned team members.
• Conduct regular one-on-ones and team meetings; delegate work and follow through on completion.
• Balance workloads, coach performance, address accountability issues, and develop cross-training and backup coverage.
• Identify development opportunities and build team capacity as the department grows.
• Monitor purchase orders, billing readiness, additional work, and required customer authorizations.
• Maintain backlog, forecasting, and production visibility; identify work occurring outside approved scope or without proper documentation.
• Monitor services, go-backs, punch items, and open customer issues through closure.
• Coordinate technical resolution with appropriate field leadership and identify recurring issues that require root-cause correction.
• Identify repetitive administrative work that can be eliminated, standardized, simplified, or automated.
• Improve Build. Ops utilization, information flow, handoffs, and documentation of recurring processes. Required Outputs
• Builder commitments are communicated, tracked, and completed.
• Production schedule and project status are current and visible.
• Assigned team members have clear ownership, priorities, and accountability.
• Completed work progresses to billing and closeout without unnecessary delay.
• Services, go-backs, and customer issues are actively managed to closure.
• Recurring workflow problems are identified and improved rather than repeatedly worked around. Key Stakeholder Communications
• Builder customers and site teams
• Field leadership
• Builder Services administrative team
• Procurement, nursery, and Loading Zone
• Accounting
• Sales and department leadership
• Vendors and subcontractors Job Requirements
• Experience in construction, landscape construction, production housing, project management, or a related field.
• Demonstrated ability to manage multiple projects, customers, schedules, and priorities simultaneously.
• Demonstrated people-management, delegation, coaching, and accountability skills.
• Strong written and verbal communication, organization, and follow-through.
• Ability to read and understand construction plans, scopes, and project documentation. 14620 Bellamy Brothers Boulevard Dade City, Florida 33525 P :(866) 617-2235 F :(866) 929-6998 www.flcornerstone.com 3
• Experience with project-management software, estimating, procurement, billing, forecasting, or project controls preferred.
• Ability to identify problems, develop solutions, and drive issues through completion. Future Development
• Personalized development plan and growth path based on performance, department needs, and demonstrated capability. Cornerstone Purpose Make Land Beautiful Cornerstone Niche Complex Property Solutions Made Simple Cornerstone Core Values
• Keep the Main Thing the Main Thing
• Know your mission, know your goal, and prioritize accordingly.
• Think Long Term
• Don't cut corners, do the right thing, build trust.
• Be Willing to Help
• Put others first, provide value before expecting anything in return.
• Pursue Mastery
• Desire to learn and grow, achieve exceptional ability, and "wash the car."
• Be Fearless
• Don't fear challenges, don't be afraid to ask for help, become the resource.