Hilton logo
Hilton

4,446 open roles

PBX Operator (Substitute) - Millennium Hilton New York One UN Plaza

New York, NY, United StatesPosted Oct 9, 2026

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a PBX Operator , you’re not just handling incoming telephone calls – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day: Provide exceptional phone support: Bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations Support emergency response: Relay accurate, detailed information to appropriate teams during emergency situations Leverage communication tools: Use PBX system, computer applications, and other technology to support daily operations What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality .

Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Description copied from Hilton's careers page. Read the full posting before you apply.

More jobs at Hilton

See all openings at Hilton

More jobs in New York City

See all jobs in New York City