Job description
Purpose: The CTO will drive the company’s digital transformation and technology strategy, ensuring a secure, scalable, and future-ready IT environment aligned with business objectives, regulatory compliance (QCB, AML/CFT, data privacy), and customer expectations. The role includes executive responsibility for Information Security, safeguarding data and systems from cyber threats, and leading the IT Department covering: IT Governance & Project Management Core Business Systems & Applications IT Operations & Service Delivery Infrastructure, Networks & Information Security Key Responsibilities Technology Strategy: Define and implement the digital roadmap, align IT initiatives with business goals, manage budgets, and adopt emerging technologies.
Information Security: Lead the security strategy, policies, incident response, and compliance (ISO 27001, QCB ICT, NIST); conduct audits and build a security-aware culture. Systems & Applications: Oversee core business applications (remittance, forex, compliance), ensure system availability, secure integrations, cloud adoption, and automation.
IT Operations & Compliance: Manage infrastructure (servers, networks, cloud), service delivery, and ensure audit readiness and compliance with data protection laws. Vendors & Partners: Evaluate and manage IT vendors, negotiate SLAs, oversee outsourced services, and mitigate third-party risks. Stakeholder Engagement: Collaborate with executives and regulators, present IT/security posture to the Board, and liaise with auditors.
Leadership & Talent: Build and develop a high-performing IT/cybersecurity team, foster innovation, and promote accountability. Key Outputs & KPIs Secure, high-availability IT environment and digital services. Full regulatory compliance with zero major breaches. Effective budget execution, service reliability, and data integrity.
Achievement of internal and customer-facing digital KPIs. Competencies & Skills Expertise in IT infrastructure, cloud, cybersecurity (ISO, NIST, CIS), and IT risk management. Knowledge of fintech systems (AML, transaction monitoring, APIs). Familiarity with AI, ML, IoT, and BI tools. Strong business acumen, strategic thinking, and stakeholder engagement.
Excellent communication, leadership, and vendor management skills.
Qualifications
& Experience Master’s in IT, Computer Science, or related field. 10+ years of IT experience, including 5+ years in senior leadership within financial institutions. Proven track record in digital transformation, enterprise IT security, and infrastructure. Preferred certifications: CISM, CISSP, PMP, ITIL, ISO 27001, AWS/Azure Architect.