Flex Officer- Healthcare

Flex Officer – Healthcare Security (Hospital Response Team) Murrieta & Wildomar, CA Pay Range: $18.00–$21.00/hour (non-exempt; paid hourly) Schedule: As Needed | All Shifts (Day/Swing/Grave) Multiple worksites — reliable transportation required Not a “warm body” post. This is hospital security. As a Flex Officer, you’ll step into coverage gaps and high-activity assignments across our healthcare accounts.

Your presence matters — you’re there to deter, detect, de-escalate, and document. The expectation is professionalism under pressure and calm, lawful decision-making in a clinical environment. What You’ll Do (Essential Functions) You’ll help maintain a safe and secure environment for patients, visitors, and staff by:

• Maintaining high-visibility security presence to deter unsafe or illegal activity
• Screening visitors and supporting hospital protocols for entry and visitor management
• Maintaining access control (restricted areas, entrances, vehicle gates)
• Patrolling interior/exterior/perimeter (random and routine patrols)
• Monitoring CCTV, alarms, and security systems and operating emergency equipment when needed
• Responding to emergencies and calls for assistance
• Using approved de-escalation techniques during disorderly conduct and combative patient incidents
• Investigating disturbances and documenting facts clearly
• Completing Daily Activity Reports and Incident Reports with accuracy and timeliness
• Acting lawfully in defense of life and property within training, policy, and applicable law Healthcare environments note- You may encounter behavioral health crises, emotional family situations, and emergent clinical activity. Professionalism and confidentiality are mandatory. Flex Role Details This is a fill-in and surge coverage position supporting hospital operations.
• You may be assigned to different posts and duties depending on operational needs
• Hours are not guaranteed (as-needed scheduling)
• Assignments may change with short notice based on call-offs, PTO, or client requests Required Qualifications
• Valid California Guard Card (BSIS) (we do not provide guard card training)
• 1+ year security experience- Preferred
• Prior healthcare security experience
• Preferred
• Current BLS (Basic Life Support) certification- Preferred
• Two forms of government-issued ID (for employment eligibility verification)
• Strong communication skills and ability to remain professional in high-stress situations
• Ability to operate basic tech: radio, smartphone, keypad devices, reporting tools, CCTV interfaces
• Reliable transportation and ability to travel between Murrieta & Wildomar worksites
• Ability to work 4–12-hour shifts and remain alert/engaged throughout shift Preferred (not required):
• Military or law enforcement background (Guard Card still required) --- Physical & Medical Readiness (Healthcare-Appropriate) Because hospital security can involve rapid response and physical presence, the role requires:
• Ability to stand/walk for extended periods, climb stairs, and perform patrols
• Ability to respond quickly to emergent situations
• Ability to perform job duties safely with or without reasonable accommodation Pre-employment medical exam required (job-related) Healthcare-specific training required before placement (including de-escalation/safety) --- Healthcare Compliance Expectations This role operates in a regulated healthcare environment. Officers must:
• Follow hospital post orders, safety protocols, and confidentiality expectations (including privacy standards)
• Complete required training and refreshers assigned by the company/client
• Comply with workplace safety programs, including workplace violence prevention requirements for healthcare settings under Cal/OSHA rules (employer maintains plan/training/logs)
• Meet any site access requirements that may be required for healthcare facilities (e.g., badge processes, training, or health/safety rules) --- Pay, Breaks, and Legal Classifications
• Non-exempt, hourly position (eligible for overtime as required by law)
• Meal and rest periods provided in accordance with California law
• Pay within the posted range is based on experience, role needs, and qualifications Pre-Employment Screening Employment may be contingent on successful completion of job-related screening, which may include (as applicable):
• Identity and work authorization verification (I-9)
• Background screening consistent with applicable law and client requirements
• Verification of Guard Card, BLS, and required certificates (We apply screening consistently and lawfully.) Equal Opportunity & Accommodations We are an Equal Opportunity Employer. We consider applicants without regard to protected characteristics under applicable Federal and California law. Applicants who need a reasonable accommodation during the hiring process may request one. Hospital Working hours Graveyard: 2300-0700, Day shift: 0700-1500, Swings shift: 1500-2300