Duty Manager

Tallaght Cross Hotel Tallaght Cross Hotel is looking for a Duty Manager to join the Team! About Windward Management Tallaght Cross Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe.

Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Tallaght Cross Hotel is seeking an enthusiastic and professional Duty Manager to join our team. The ideal candidate will act as a point of contact for guests and colleagues, resolving issues effectively while maintaining the high standards expected at Tallaght Cross Hotel. Key Duties & Responsibilities Handle guest enquiries, requests, and complaints in a timely and professional manner Coordinate with housekeeping, maintenance, food & beverage, and other departments to ensure smooth operations Carry out regular inspections and address any issues promptly Ensure hotel policies, procedures, and health & safety standards are followed Manage emergency situations calmly and professionally when required Complete shift handovers, reports, and general administrative duties Support training and development of team members Act as the senior point of contact for guests and staff during assigned shifts Requirements Minimum of 1–2 years’ experience in a similar position preferably within the hospitality industry Strong leadership ability with the confidence to manage a team Excellent organisational and communication skills Good problem-solving skills and a proactive approach Flexible availability, including evenings, weekends, and public holidays Perks and Benefits of working at Tallaght Cross Hotel Competitive rate of pay PRSA pension scheme Career progression opportunities across the Windward group Employee Assistance Programme Digital Wellness Programme Complimentary, high quality meals on duty Discounted room & dining rates in Windward properties for you as well as friends and family Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat days