Platform Planning & Development Manager

In this position, you will : Platform Planning: Formulate the platform development roadmap in alignment with corporate strategy, build and supplement missing platform capabilities. Platform Policy Establishment: Develop platform construction, operation & management policies, management rules and platform SLA. Platform Demand Management: Continuously optimize platform functional requirements to enhance user experience, including control plane construction, capacity, product and solution on/offline function optimization.

Business Analysis & Decision Support: Conduct business analysis, cost analysis and efficiency analysis; identify risk alerts and propose optimization recommendations. Platform Indicator System: Analyze technical and business status & risks, maintain user satisfaction and platform health. Platform Knowledge Base Development: Build platform knowledge library; regularly update user manuals, FAQs, documents and help center materials.

Platform Material Preparation: Develop online & offline campaign materials, tech salon, summit and industry benchmark case documents. To be successful in this position, you should meet the following requirements: 5 years or above relevant working experience Bachelor’s degree or above in Computer Science, Communication Engineering, IT, Software Engineering, Information Security, Big Data, Artificial Intelligence or related disciplines.

Strong capability in product & platform planning, data analysis and decision-making support. Proficient in SQL, Excel, Tableau / Power BI and other data visualization & analytical tools. Led end-to-end 0-to-1 construction or major architecture upgrade of large B2B platforms or internal efficiency platforms; Practical experience in control panel, permission management, billing system, resource on/offline modules is preferred.

PMP, NPDP, ITIL or Data Analyst certifications are preferred.