Supervisor for Full Service- IAD

Job Summary

We are seeking a dedicated and experienced Supervisor to join our team at Washington/Dulles International Airport. The Supervisor will oversee daily operations, ensure compliance with airport policies, and lead a team to deliver exceptional service and maintain safety standards.

Key Responsibilities

Supervise and coordinate daily activities of assigned staff to ensure efficient airport operations. Monitor compliance with safety regulations, airport policies, and procedures. Provide training, guidance, and performance feedback to team members. Handle escalated issues and resolve conflicts in a professional and timely manner.

Collaborate with other departments to ensure smooth operational flow. Prepare reports on team performance, incidents, and operational metrics. Working side by side with the team Has great demeanor, is coachable, and welcomes constructive criticism. Maintain a safe and secure work environment for employees and passengers.

Be a strong support to a manager Qualifications High school diploma or equivalent; Associate’s or Bachelor’s degree preferred. Proven experience in a supervisory role, preferably in an airport or transportation environment. Strong leadership and team management skills. Excellent communication and interpersonal abilities.

Ability to handle stressful situations and make quick decisions. Knowledge of airport operations, safety standards, and regulatory requirements is a plus. Proficient in Microsoft Office Suite and other relevant software. Flexible to work various shifts, including weekends and holidays. PERKS Full-time employees can take advantage of medical, dental and vision benefits.

Discount employee meal Competitive wages Bonus program