Full-Time Customer Service Expert (Paid Training)!

Now is a great time to join Alliance. One! As a subsidiary of Teleperformance, Alliance. One provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description: Now Hiring

• Customer Service – Call Centre Health Care Support We are Alliance. One, a division of the largest BPO expert team in the market with a wide range of contact center solutions, technology, and the highest security standards. We are here to welcome, listen, engage, resolve and amaze. We care deeply about our clients and their customers, allowing us to transform passion into excellence. We are currently hiring call center/customer care experts to connect with people to solve account issues, working to provide a solution that will work for both the consumer and the organizations we serve. We value our call center professionals by providing a competitive base hourly rate and excellent commission structure along with paid training provided to set you up for success! PAY: $17.60/hour HOURS: 37.5 hours per week (Monday-Friday, Must be available for any shift between 9:00am – 7:00pm) No weekends! Opportunity to earn extra money by working Canadian holidays! LOCATION: We are conveniently located at Yonge & Eglinton! Address: 75 Eglinton Ave E, Toronto, ON M4P 3A4 Qualifications
• Prior customer service experience (call center experience is a plus)
• Professional verbal communication skills
• Outstanding attendance & work ethic
• Strong ability to navigate multiple systems while speaking with customers
• Must be self-motivated
• Problem solving and critical thinking
• Must be proficient in time management
• Negotiation skills
• Goal oriented
• Good typing/keyboarding skills
• Ability and openness to work professionally with a diverse customer base
• Works well in team setting
• A criminal background check is required #ZRPSG If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Alliance. One is an equal opportunity employer. Our organizational values stress the importance of diversity, fairness, and trust. We will accommodate candidates in accordance with the Ontario Human Rights Code for all employment activities, including the recruitment process. Alliance. One Ltd is committed to accommodating persons with disabilities throughout both external and internal recruiting activities. Applicants requesting accommodation will be consulted about their needs and appropriate accommodation will be provided. Questions? Please review our privacy notice available at the following www.allianceoneinc.com/careers For additional information on Alliance. One visit our website at www.allianceoneinc.com