Records Officer

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking an detail-oriented Records Officer to join our Operations team. In this role, you’ll play a key part in maintaining the integrity, security, and accessibility of crucial client information across both physical and digital environments.

Working on-site at customer premises and across offsite storage facilities, you will help bridge traditional archiving with modern digital lifecycle processes. Your rigorous focus on compliance and accuracy ensures our clients' most sensitive data remains safe, structured, and seamlessly accessible when it matters most.

What You’ll Do In this role, you will: Manage physical and digital file consignments, including appraisal, sentencing, archiving, and destruction in alignment with customer policies and NAA guidelines. Administer record lifecycles directly within customer EDRMS systems at customer premises. Perform digitisation and Scan on Demand services for mixed media records, systematically destroying physical files post-retrieval where required.

Execute monthly audits and annual reviews of sentenced records held in offsite locations. Conduct continuous quality assurance checks across all digitised materials to ensure complete scanning accuracy. What You’ll Bring The ideal candidate will have: 2+ years of experience in records management, archiving, or document digitisation.

Strong knowledge of EDRMS platforms, record lifecycle processes, and NAA instructions and guidelines. Active BASELINE security clearance (required prior to commencement). Ability to obtain and maintain an Employment Suitability Clearance (ESC). Meticulous attention to detail, strong personal ethics, and a disciplined approach to physical and digital auditing.

Category: Operations Group