Medical Review Officer

Medical Review Officer (MRO) Highly qualified and board-certified Medical Review Officer (MRO)'s encouraged to apply. The MRO is a licensed physician responsible for receiving and reviewing laboratory-confirmed drug test results, evaluating medical explanations for non-negative outcomes, and ensuring the accuracy and integrity of the entire drug testing process.

The ideal candidate will act as an impartial "gatekeeper" who upholds the highest standards of confidentiality and regulatory compliance. In addition, the successful candidate must be tech-savvy, with the ability to efficiently navigate and utilize our internal proprietary software to manage and process all results and communications.

Key Responsibilities

Result Verification and Review: Receive and review all laboratory-confirmed drug test results (e.g., positive, adulterated, substituted, invalid) via our internal software platform. Medical Evaluation: Conduct confidential interviews with donors to determine if there is a legitimate medical explanation for a non-negative result, documenting all findings accurately within the proprietary system.

Regulatory Compliance: Ensure all procedures and verifications are in strict compliance with federal regulations, including 49 CFR Part 40 (for DOT-regulated testing), as well as other state and federal guidelines. Quality Assurance: Provide a quality assurance review of the drug testing process from collection to reporting, ensuring chain of custody and specimen integrity are maintained within the digital system.

Result Reporting: Provide our Medical Review Specialists with accurate information to be able to report all verified results to the Designated Employer Representative (DER) in a timely and confidential manner using the required software functionalities. Problem Resolution: Investigate and resolve issues that may arise during the testing process, such as questionable results or procedural errors, and take corrective action, leveraging our technological tools.

Expert Consultation: Serve as a subject matter expert and provide guidance to employers, collectors, and other service agents on drug testing protocols and best practices.

Qualifications

Education

Must be a licensed physician (M.D. or D.O.) Certification: Must hold a current, valid, and unexpired Medical Review Officer certification from a nationally recognized board such as the Medical Review Officer Certification Council (MROCC) or the American Association of Medical Review Officers (AAMRO). Knowledge: Comprehensive knowledge of drug and alcohol abuse disorders, pharmacology, and the potential medical explanations for drug test results.

Regulatory Expertise: Deep familiarity with DOT regulations (49 CFR Part 40) and other federal, state, and local drug testing laws. Technical Proficiency: Strong computer skills and the ability to quickly learn and master new software systems, particularly our proprietary case management platform. Communication: Exceptional verbal and written communication skills with the ability to handle sensitive and confidential information with professionalism and empathy.

Analytical Skills: Strong analytical and investigative skills to evaluate complex medical and laboratory data. Integrity: Proven ability to act as an independent and impartial party, upholding the highest ethical standards.

Benefits

Health insurance Dental and vision insurance Colonial Life insurances 401k after 1 year of employment Paid Time Off Paid holidays Bonus programs Equal Employment Opportunity​: i3logix provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact HR@i3logix.com. Pay will not be below any applicable local minimum wage. This is an evergreen job posting.